Community Manager

Overview

Watson is looking for a Social Community Manager to support and manage the varying CM aspects within our entertainment campaigns.

The ideal candidate will have experience across high-profile entertainment social accounts, collaborating with internal and external partners and stakeholders.

This position will help manage the day-to-day social media publishing, copywriting, and engagement needs of our CM-based projects.

This role reports to the Social Strategy Lead. 

Technical Details

Location: Los Angeles (In-Person)

Department: Strategy / Social

Job Type: Full-Time

Qualifications

• 2-3 years of experience at a creative agency or studio leading CM initiatives.
• Experience across social listening, writing, engagement, publishing, and data analysis.
• Strong copywriting skills, particularly for film/television social media posts. 
• Competent creative writing skills with a proven history of impactful narratives across genres, moments, and styles.
• The ability to develop long-lead social plans while implementing short-term solutions individually and for a team.
• Strong communication skills, both written and verbal, to clients, internal team members, and external stakeholders. 
• An up-to-date understanding of the social landscape with the ability to inform internal and external team members of best practices.
• Well organized with an ability to succeed under pressure, managing multiple projects and deadlines within a fast-paced environment.
• Actively engaging with a passion and understanding for breakthrough fan moments.
• Proven track record in building and understanding social communities across existing and emerging platforms.
• Passion for pop culture, movies, and TV shows.
• Always keeps a finger on the pulse of trending news and content. 
• Consistent and confident experience within analytics, reporting, and social CMS (Airtable, Sprinklr, Sprout, e.g.).
• An inherent drive to spark conversation through your work — whether it be discussion, shares, comments, or press.
• An artful understanding of craft, quality, and creativity across writing, visuals, and social.
• A bachelor's in Marketing or Communications preferred.

Due to the collaborative nature of this role, the right candidate will need to be based in Los Angeles or open to relocating.

Roles and Responsibilities:

• Managing the day-to-day CM responsibilities of select accounts and campaign initiatives. This includes, but is not limited to, post copy, QAing, publishing assets, executing replies, monitoring sentiment, tracking performance, setting up channels, coordinating collabs, updating social skins, managing weekly calendars, auditing talent accounts, reporting client watch-outs, and organizing publicity quote pulls.
• Conducting active research on fandoms, franchises, and lore across accounts to support campaign initiatives, tone, and engagement. 
• Directly communicating with clients in tandem with Social Strategist(s) on owned accounts to provide updates across posting plans, engagement opportunities, and more.
• Collaborating alongside Social Strategist(s) in implementing campaign tone & voice, post copy and engagement examples, and social concepts. 
• Monitoring real-time conversation and sentiment, making actionable creative recommendations to internal and external partners.
• Developing and contextualizing sentiment reports that outline both data and strategic social recommendations based on performance and trends.
• Assisting in the live coverage of talent interviews at premieres, red carpets, and special events, when applicable. 

About Watson

Watson is a team of multidisciplinary makers, thinkers, and doers collaborating with some of the top entertainment studios and brands in the world. We create immersive stories, campaigns, and content with a focus on craft and conversation.

For over 15 years, we've been dedicated to the details, thoughtful design and copy, and an ongoing search for ideas that spark discussion. We strive to break the conventions of our industry, our tools, and our platforms in order for our work to be more noticed, valued, and discussed.

Our work spans across AV, digital, social, print, experiential, and OOH for brands like A24, Amazon, Disney, FX, Mattel, WB, and more.

Watson is independently-driven, creatively-led, and minority-owned.

In order to be considered for this position, please email your resume and cover letter to jobs@watsondg.com.