What are the responsibilities and job description for the Customer Service position at Watson Apparel Co., LLC?
Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Qualifications of the job:
- 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
- Attention to detail and great organization skills
- Communication Skills (via phone lines and/or email)
- Problem-solving aptitude
- Demonstrated ability to meet and maintain work schedules and deadlines
- Experience with Microsoft Office (Word & Excel)
- Ability to work independently and in a team setting
Preferred Qualifications:
- 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
- Experience and/or knowledge of Shopify and Gorgeous platforms
Pay range: $15-$17/hr
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17