What are the responsibilities and job description for the Territory Account Manager position at Watsco Inc.?
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? At Acme Gemaire we realize that our most important assets are our first-class team members which is why we’re dedicated to providing many paths for growth and advancement. We want to help you build the career you want with an organization that cares about its people and customers first. Come join a community of great people focused on providing exceptional service, leading with integrity, thrive by navigating every day with professionalism and the drive to achieve goals creatively.
Will cover Mandeville, Slidell and Hammond markets.
The Territory Account Manager at Acme Gemaire is responsible for consultative selling with assigned and new customers. The ultimate goal of this role is to develop contractor relationships to be able to sell, acquire, and maintain a strong customer base in an assigned territory. The Territory Account Manager represents the entire range of Acme Gemaire’s products and services to our customers while ensuring customers’ needs and expectations are met by the company.
Duties and Responsibilities
• Must be self-directed and display strong initiative to achieve goals.
• Generate additional sales in assigned territory.
• Grow market share and prospect for new business in assigned market.
• Support customers by having a customer-focused approach to delivering value through having a deep understanding of our customers and timely follow-through.
• Develop new dealers with programs and market strategies.
• Minimum of 25 face-to-face meetings weekly.
• Negotiates pricing based on what the market will bear while maintaining profit goals for the company.
• Achieve or exceed individual territory sales budget as well as contributing additional sales to help achieve overall regional sales budgets.
• Take a proactive approach to sales development and problem-solving.
• Resolve customer problems and issues promptly.
• Attend training classes to acquire new skills and knowledge to meet and exceed our customers’ needs.
• Work closely with our vendor partners to identify and execute on opportunities.
• Serve as a host at dealer meetings, conferences, conventions, incentive trips, and all other similar functions.
• Participate as requested in-home product shows, utility-sponsored events, industry associations, etc.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Qualifications:
Required Qualifications
• A successful candidate will be customer-focused, goal-oriented, self-motivated, driven to meet deadlines and work collaboratively as a team.
• Proven work history in the sales and marketing arenas with proficiency in air conditioning, heating, and ventilation equipment at a wholesale distribution level.
• 2-4 years of experience in residential and commercial contractor relationships.
• Strong communication, time management, and organizational skills.
• Proven success in sales, marketing, operations, and leadership roles.
• Proven success in establishing and meeting sales goals.
• Work closely with the Regional Sales Manager to develop new customer relationships and develop existing relationships to identify and increase opportunities.
• Ability to strategically look at customer base to plan and forecast territory for growth.
• Experience with a CRM system to manage the tracking and reporting of customer opportunities.
• Strong interpersonal skills including sales, problem-solving, and customer service are required.
• Ability to analyze sales and market data.
• Ability to give quality presentations and act as a business consultant.
• Ability to work independently while meeting assigned goals and objectives in designated time frames.
• Must possess the attitude of wanting to learn, teach, and lead.
• Proficient in Microsoft Office products.
• Beginner to intermediate user of the Internet and Microsoft Office Products (Word, Excel, and Outlook). Must demonstrate abilities through an administered assessment.
• Experience with CRM systems.
• Ability to understand technology and learn new software quickly and accurately.
• Must have reliable transportation, valid driver’s license along with continuous and current vehicle insurance based on Company policy.
Preferred Qualifications
• Preferred 2-4 years of sales experience within the HVAC industry. Will consider candidates with 5-10 years of selling outside of the HVAC industry with the ability to provide evidence of sales results.