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Future Consideration -Insurance Customer Service Roles

Watkins Insurance Group
Austin, TX Full Time
POSTED ON 2/5/2026 CLOSED ON 2/18/2026

What are the responsibilities and job description for the Future Consideration -Insurance Customer Service Roles position at Watkins Insurance Group?

We review Future Consideration resumes regularly and reach out for upcoming openings. Submit now to be first in line.

Departments: Commercial Lines, Personal Lines, and Employee Benefits

Overview

Our Insurance Customer Service roles are essential to the client experience ensuring every policy, question, and interaction reflects the care and professionalism our agency is known for. They support our Account Managers and Producers by managing policy changes, resolving billing questions, and assisting with client communications with accuracy and attention to detail. You'll become a part of insurance professionals and contribute to a collaborative, client-focused culture.

These roles exist across our Commercial Lines, Personal Lines, and Employee Benefits departments and each contributes to our mission of delivering responsive, relationship-driven service.

We encourage you to connect with us whether you're just beginning your insurance journey or have years of experience.

Distinguishing Characteristics

  • Active Texas General Lines P&C license (or L&H for Employee Benefits). Not required for entry-level roles
  • 1-2 years of insurance support or policy servicing experience. Not required for entry-level roles
  • Experience with insurance systems such as Applied Epic (and/or Ease for Employee Benefits) preferred
  • Industry designation related to area of expertise
  • Knowledge of insurance coverages (e.g., auto, property, group health, workers' comp)

We welcome individuals who value collaboration, growth, and integrity.

Ready to Join Us?

Submit your resume today to join our Talent Community and be among the first considered for upcoming roles in your specialty area.

Salary.com Estimation for Future Consideration -Insurance Customer Service Roles in Austin, TX
$55,996 to $64,312
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