What are the responsibilities and job description for the Front Desk Night Auditor position at WaTiki Resort?
Joining the team at Home2 Suites in Rapid City, SD, offers a multitude of compelling reasons to consider. Here's why you should choose to be a part of our team:
Flexible Scheduling: Enjoy the flexibility to create a work schedule that suits your lifestyle and personal commitments.
Family Environment: Experience a warm and welcoming atmosphere where colleagues feel like family, fostering a supportive and inclusive workplace culture.
Effective Communication: Experience open and transparent communication channels, promoting clarity and efficiency in daily operations.
Fun Co-workers: Work alongside a team of friendly and enthusiastic individuals, making every shift enjoyable and rewarding.
Guest/Associate Connection: Build meaningful connections with long-term Guests, creating lasting relationships and enhancing the overall Guest experience.
Strong Leadership: Benefit from the guidance and support of an exceptional General Manager, whose leadership fosters a positive work environment and encourages professional growth.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki® Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
At Home2 Suites in Rapid City, you'll find not just a job, but a fulfilling career opportunity surrounded by supportive colleagues, exciting perks, and a commitment to excellence in hospitality. Join us and become a valued member of our team today.
Qualifications:Responsibilities
- Responsible for making room reservations and checking guests in and out of the Hotel as needed.
- Issues room keys, Pamphlets, discount cards, etc as needed.
- Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
- Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
- Arranges transportation for guests as needed.
- Compute bills, post charges, collects payment and makes change for guests.
- Runs various reports - hand written and computer.
- Maintain the cleanliness and neatness of the front desk and lobby area.
- Must wear a uniform up to property standards and nametag at all times on property.
- Balance all daily reports for the Hotel.
- Post and balance charges in a timely and efficient manner.
- Other duties may be assigned to meet business needs.
Requirements:
- Must have strong computer skills and ability to learn hotel property management system(s).
- Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
- Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
- Basic knowledge of accounting operations
- 18 years or older.
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Salary : $16