What are the responsibilities and job description for the Assistant General Manager position at WaTiki Resort?
Embark on a rewarding career at Courtyard by Marriott in Box Elder, SD, where every day brings new opportunities for personal and professional growth. Here's why joining our team is an experience like no other:
Unparalleled Relaxation & Refreshment: Indulge in unparalleled relaxation and refreshment at our workplace. Take rejuvenating breaks in our expansive employee break room, designed for tranquility amidst the daily hustle, and stay energized with unlimited complimentary soda, ensuring you're always ready to deliver exceptional service.
Culinary Excellence: Indulge in gourmet experiences with exclusive discounts at our Bistro restaurant, elevating your dining experiences.
Supportive Environment: Thrive in a team-focused atmosphere where support is readily available, fostering a sense of camaraderie and collaboration.
Modern Hospitality: Experience the pride of working in Box Elder’s newest gem, boasting contemporary design and cutting-edge amenities.
Vibrant Location: Enjoy direct access to the exciting new event center, The Box, offering endless opportunities for entertainment and networking.
Wellness Focus: Achieve your wellness goals with access to our extensive gym, promoting a healthy and balanced lifestyle for all employees.
Diverse Opportunities: Explore diverse career paths across various departments, providing ample opportunities for advancement and skill development.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
Join us at Courtyard by Marriott in Box Elder and become part of a dynamic team dedicated to delivering exceptional hospitality experiences while fostering personal and professional growth for all.
Qualifications:Responsibilities
- Assist the General Manager with the day-to-day operations of the property including front desk, housekeeping, maintenance, food & beverage, and sales.
- Responsible for goal setting, motivation/ discipline of employees, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.
- The AGM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
- Oversees the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered.
- The Manager is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
- Will be responsible to complete the duties of General Manager during times when the General Manager is not available.
- Other duties may be assigned to meet business needs.
Requirements:
- Energetic, self-motivated leader with strong work ethic required.
- Excellent communication, organizational and customer service skills required.
- Ability to direct, oversee multiple tasks simultaneously.
- Ability to work and interact with employees on every level.
- Exceptional written and verbal communication skills
- Working knowledge of Excel and Word, knowledge of property management software systems a must
- Local market knowledge experience a plus, with emphasis on local, corporate and group business
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Salary : $60,000 - $75,000