What are the responsibilities and job description for the Irrigation Service Manager position at Waterworks Irrigation Services, Inc.?
We are looking for a hands-on, highly organized Irrigation Service Manager to run the day-to-day operations of our service department. This is a key leadership role that requires deep irrigation service experience and strong communication skills.
Key Responsibilities:
- Manage and lead the service crew, ensuring all techs are on time
- Answer incoming service calls and schedule all service appointments
- Order and maintain inventory of parts and supplies
- Keep stockroom organized and up to date
- Hold regular meetings with the service team to ensure clear communication and efficiency
- Ensure quality control and customer satisfaction across all service work
- Work closely with customers to provide solutions and updates on service calls
Required Experience & Skills:
service (diagnosis, repair, maintenance)
- Must have experience in irrigation service (diagnosis, repair, maintenance)
- Strong knowledge of how long typical repairs take
- Excellent communication skills—especially over the phone
- Prior experience managing a service team or crew
- Skilled at multitasking and staying organized in a fast-paced environment
- Proficient with scheduling software or willing to learn
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Irrigation Service: 3 years (Required)
Ability to Commute:
- Maryville, TN 37801 (Required)
Ability to Relocate:
- Maryville, TN 37801: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000