What are the responsibilities and job description for the Pharmacy Cashier position at Watertown Pharmacy?
Position Summary
Key Responsibilities:
Qualifications:
Skills & Attributes:
Physical Requirements:
Schedule:
Compensation & Benefits:
The Pharmacy Cashier is the primary point of contact for customers picking up prescriptions and purchasing over-the-counter items. This role handles point-of-sale transactions, verifies patient information, and supports the pharmacy team with front-counter operations while maintaining strict patient confidentiality.
- Greet customers, ring up prescription and retail purchases, and process cash, credit, debit, HSA/FSA, and insurance co-payments.
- Verify patient name, date of birth, and address before releasing prescriptions.
- Collect signatures required for prescription pickup, HIPAA acknowledgment, and controlled-substance logs.
- Answer phones and route calls to the pharmacist or technician as appropriate.
- Maintain accurate cash drawer; count down and reconcile at shift end.
- Restock shelves, rotate stock, check expiration dates, and maintain a clean, organized counter and waiting area.
- Assist with will-call bin organization and return-to-stock of unclaimed prescriptions.
- Support pharmacy staff with basic clerical tasks and inventory receiving as directed.
- High school diploma or GED (or currently enrolled).
- Must meet minimum age requirement for pharmacy work.
- Prior cashier, retail, or customer service experience preferred but not required.
- Basic math skills and comfort with POS systems.
- Ability to pass a background check and, where required by state law, register as a pharmacy clerk or technician trainee.
- Strong attention to detail and accuracy with money and patient information.
- Discretion and professionalism when handling protected health information (HIPAA compliance is mandatory).
- Patience and empathy when working with customers who may be ill, elderly, or frustrated by wait times or insurance issues.
- Ability to work efficiently during high-volume periods.
- Standing for extended periods (shifts of 4–8 hours).
- Occasional lifting up to 25 lbs.
- Reaching, bending, and repetitive hand motion.
Availability required for evenings, weekends, and some holidays based on pharmacy hours.
We offer a competitive hourly wage and a benefits package that includes:
- Health insurance reimbursement.
- 401(k) retirement plan — with company match, available after [90 days / 6 months] of employment.
- Paid vacation — accrued annually, increasing with tenure.
- Paid time off (PTO) — for personal, sick, and family needs, in addition to vacation.
- Paid holidays.
- Employee discount on store merchandise and prescriptions.
- Ongoing training and support for advancement into pharmacy technician roles.
Salary : $16 - $18