What are the responsibilities and job description for the Chief Information Officer position at Waterstone Human Capital USA?
The Opportunity
We are partnering with a high-growth construction and infrastructure organization to hire a Chief AI & Operations Technology Officer. This is a true executive leadership role focused on transforming the business into a technology-enabled, AI-driven organization.
This is not a traditional IT leadership position. You will operate as a core business leader, responsible for leveraging AI and technology to directly improve operations, project execution, profitability, and scalability across the organization.
The ideal candidate combines strategic vision with hands-on execution and has experience deploying AI and modern systems in complex, field-driven environments.
What You’ll Do
AI & Operations Technology Strategy
- Own and execute a multi-year AI and operations technology roadmap aligned with company growth
- Identify high-impact opportunities to deploy AI across estimating, project management, field operations, and back-office functions
- Translate operational challenges into practical, ROI-driven technology solutions
AI & Automation Execution
- Lead development and deployment of AI-driven workflows and automation tools
- Oversee the buildout of data pipelines, predictive models, and reporting systems
- Ensure adoption across both field and office teams
Tech Stack Ownership & Integration
- Evaluate and optimize the current technology ecosystem (ERP, project management, estimating tools, etc.)
- Drive system integration to create a unified, reliable data environment
- Lead vendor selection and build vs. buy decisions
Data & Decision Infrastructure
- Establish real-time reporting and analytics capabilities
- Enable project-level profitability tracking and forecasting accuracy
- Partner with Finance and Operations to ensure data is accurate, timely, and actionable
Leadership & Culture
- Serve as a key member of the executive leadership team
- Educate leadership on AI capabilities and drive adoption across the organization
- Build and scale a high-performing technology and data function
Cybersecurity & Risk
- Oversee cybersecurity, data governance, and compliance practices
- Ensure protection of company systems and sensitive information
Experience
What We’re Looking For
- 10–15 years in senior technology leadership roles (CTO, VP, Head of Technology, etc.)
- Proven success implementing enterprise systems and driving measurable business impact through AI and technology
- Experience deploying AI or automation solutions in real-world operational environments
- Background in construction, engineering, infrastructure, or industrial environments strongly preferred
- Experience supporting decentralized, field-based operations
Capabilities
- Strong business acumen with a clear understanding of operational and financial drivers
- Ability to operate both strategically and tactically
- Demonstrated ability to drive adoption, not just implementation
- Experience working in high-growth or evolving organizations
Mindset
- Builder mentality with a focus on execution
- Pragmatic and ROI-driven approach to AI and technology
- High accountability and ownership
- Strong communicator able to translate technical concepts into business outcomes
What Success Looks Like (First 12–24 Months)
- Improved visibility into project margins and forecasting accuracy
- Increased efficiency in estimating and project execution
- Reduction in manual and administrative workload through automation
- Deployment of multiple high-impact AI or automation initiatives
- Integrated and streamlined technology ecosystem
- Leadership team actively leveraging real-time data for decision-making
Why This Role
- True executive leadership seat with direct operational impact
- Opportunity to lead a full-scale AI and technology transformation
- High visibility across operations, finance, and executive leadership
- Ability to build and shape the function from the ground up