Associate Project Manager

As an Associate Project Manager, you are an integral part of our Implementation and Client Services team, facilitating projects and ensuring project initiatives and timelines are met. You will assist with the management of project plans, research, and analysis within the Project Management and Client Services team. The Client Services Team works with clients to deliver on clients’ implementation and post-implementation needs. Key Responsibilities: Obtain foundational knowledge of up to three products belonging to Watermark’s suite of assessment solutions. Main point of contact during the implementation or post-implementation project process with clients Provide efficient project management and prioritization of clients based on yearly revenue Help institutions overcome and communicate about internal and external roadblocks to facilitate a quick, smooth implementation with a quick time-to-value as the ultimate goal for client success Develop steps to get clients back on track when veered away from projected implementation timeline Orient new partner institutions to the implementation process by communicating with key internal and external stakeholders Act as the lead for all “Planning & Set up” tasks including initial setup, communicating best practices  and technical concepts to stakeholders, and establishing a “Launch” date for user engagement Create internal and external documentation as needed  Develop and execute the project plans that outline key goals, project deliverables, due dates, etc. Coordinate and track project tasks with assigned Watermark resources to ensure timely project completion per the project plan timeline Regularly update and analyze SalesForce and Mavenlink for real-time reporting and forecasting Identify one client case study, webinar, or presentation, or blog post per year Facilitate internal and external presentations as needed, including for onsite visits, internal trainings, and conferences Facilitate smooth hand-off to Client Success Managers upon project completion  Gain and demonstrate familiarity and knowledge relating to regional and professional accrediting agencies in higher education and quality assessment practices to assist partner institutions in profiting from implementing the software system Travel up to 10% Required Skills & Experience Bachelor’s degree Experience in training and development or classroom instruction Experience working with educational software or other web-based applications Proficient computer skills using basic software (i.e., Microsoft Office suite) Effective verbal and nonverbal communication skills Preferred Qualifications Master’s degree Familiarity and experience in higher education accreditation and assessment-related activities Experience in data collection and data analysis Benefits and PerksCompetitive salary Comprehensive Health Insurance PlansDental and vision insuranceHSA and FSA with company contributionDependent Care AccountVoluntary Short-Term DisabilityLife/AD&D coverageEmployee and family assistance program401(k) Retirement plan with company contributionVoluntary pet insuranceSweat Equity ProgramFlexible and unlimited time offWell-being daysSick time offPaid holidaysFlexible work schedule and remote work optionsFamily bonding leave New Baby StipendAffinity GroupsProfessional Development ReimbursementSit-stand deskMonthly stipend for home office suppliesEmployee referral incentiveCalm App. subscriptionWatermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.

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