What are the responsibilities and job description for the Billing & Metering Specialist position at Waterloo Utilities?
Waterloo Utilities is accepting applications for a Billing & Metering Specialist.
Pay Range: $24-$30, depending upon experience
Application Deadline: 1/2/2026
The purpose of position is to perform billing, metering, collections, and customer service tasks for Waterloo Utilities, including but not limited to preparation and distribution of monthly utility billing statements, maintenance of customer billing and metering records, collection of delinquent accounts, review of electric and water meter data, specialized customer service as it relates to municipal utility billing and collections, and general customer service as it relates to municipal utility operations and activities. This person will be the first point of contact for the utility's customers, always treating customers in a professional and courteous manner while maintaining confidentiality and accurate records. Will follow all Utility policies, and rules and regulations set forth by the Public Service Commission.
The Utility offers competitive wage and benefit package. Waterloo is an equal opportunity employer.
Visit our website for complete job description and application.
Pay: $ $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
Work Location: In person
Salary : $24 - $30