Part time Leasing Consultant

Waterford Real Estate Management is a real estate management company with over 50 years of experience in property management and with a growing 1,000 portfolio of multifamily and retail units.

We combine hands-on property operations with data-driven decision-making to deliver best-in-class service for both residents and owners.

Our headquarters are in Union, NJ. Our mission is simple: create places where residents are proud to live and investors are proud to own.

About the role

The Multi Site Leasing Consultant is a sales representative for multiple properties within a region whose primary duties are to greet guests, to professionally present the features and benefits of their assigned communities and properly secure lease agreements from qualified persons in accordance with the company policy and procedure. The Multi Site Leasing Consultant provides distinctive quality resident service and strives to make prospects, and current residents feel welcome and comfortable in their community. This role is an entry level position

What you'll do

• Correctly completes all lease applications, assists with application verification, and notifies prospective residents of results.
• Prepares miscellaneous resident communication as needed.
• Responsible for touring potential residents through community amenities and available units
• Maintain a closing ratio in line with industry standards of at least 30%.
• Complete Guest Card information form on all guests and perform follow-ups in accordance with company guidelines/policies.
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.
• Responsible for all steps between application process and move in including; overseeing document signing, utility set ups, collecting renter’s insurance documents, collect pre-move in payment, assuring new home meets move in standards, assuring all keys, fobs, remotes are programmed and working properly prior to move in, walk community and new home with residents during the move in appointment and complete move in inventory condition form with new resident.
• Inspect new move-in apartments three days prior to move-in date.
• Inventories office supplies on periodic basis. Reports need to Community Manager
• Organizes and files appropriate reports, leases, and paperwork.
• Responsible for proper maintenance of all resident and property files.
• Attends company meetings when requested.
• Assist with planning and implementation of resident events and other resident retention efforts.
• Responsible for accurately completing weekly market surveys.
• Continually research market conditions that would impact sales and/or occupancy at the community.
• Assists Management team in preparation of daily and weekly reports, resident communications, move-in and move-out inventory condition forms, market surveys, etc.
• Uses company timekeeping software to document time and attendance, approving timecard for each pay cycle.
• Performs other duties as assigned.

Qualifications

• Strong customer service skills.
• Relationship building skills enabling partnership with all on-site and corporate support teams.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Proficient in converting phone calls and internet leads to appointments.
• Demonstrates strong presentation and closing skills.
• Strong negotiation skills.
• Strong organizational and administrative abilities.
• Self-initiating, confident and resourceful.
• Ability to influence others.
• Ability to drive projects independently or through a team.
• Present a pleasant attitude to all customers and staff
• Strong communicator and listener.
• Demonstrates some marketing skills.
• Thorough knowledge of lease terms and specifications.
• Positive can-do attitude and professionalism.
• Ability to work at assigned properties within their region.

Required/Preferred Education and Experience

• High school diploma or GED required.
• Equivalent combination of education and experience will be considered.
• A minimum of one-two years of leasing experience in the apartment industry required.
• Sales experience maybe substituted in some situations.
• Thorough knowledge of applicable federal, state and local law related to apartment leasing required.
• Property management software experience a plus
• Experience with internet marketing tools preferred.