What are the responsibilities and job description for the Bilingual Receptionist position at Waterbury Eye Associates?
We are seeking a personable, organized, and reliable Bilingual (Spanish/English) Receptionist who thrives in a fast-paced setting and is willing to fill in as an ophthalmic technician when needed. We are willing to train the right candidate.Key Responsibilities:• Greet patients warmly and professionally• Communicate clearly with patients in both Spanish and English• Answer phones, schedule appointments, and manage the daily calendar• Check patients in/out and verify insurance information• Assist with patient forms and maintain accurate electronic records• Support patient flow by coordinating with optometrists and staff• Process payments and handle basic billing tasks• Fill in as an ophthalmic technician when needed, including basic pre-testing and assisting clinical staff (training provided)• Maintain a clean and welcoming front desk and waiting area• Provide exceptional customer service in a busy environmentQualifications:• Fluency in both Spanish and English is required• Previous receptionist or customer service experience preferred• Experience in optometry or medical office is a plus, but not required• Strong multitasking abilities and comfort in a fast-paced environment• Friendly, professional, and patient-focused demeanor• Willingness to learn basic ophthalmic technician duties• High school diploma or equivalent required
Salary : $18 - $22