What are the responsibilities and job description for the Field Service Representative position at Water Technologies?
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).
Duties & Responsibilities:
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts
- Monitor and maintain chemical injection systems
- Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Enter and complete work orders in Maintenance Program (MaintainX)
- Other duties as assigned
Key Characteristics:
- Conduct maintenance and calibration activities
- Consult with customer management and operation teams
- Excellent mechanical know-how and problem-solving skills
- Ensure contract compliance with volume and quality specifications
- Operate, monitor, and optimize equipment performance
Qualifications
Knowledge, Skills & Abilities:
Required
- 2 years of experience in Industrial, oil field, refineries, and/or chemical plants
- Mechanical, chemical, and/or electrical experience
- Mechanically inclined
- Basic computer skills (email, data entry, online training, EHS reporting)
- Able to lift 50lbs
- Clean driving record
- Strong communications skills
Education & Experience:
Required
- High School Diploma / GED / Home School Certification OR international equivalent 2 years’ experience of service/maintenance or equivalent in an industrial environment
- Current valid Driver’s License
Preferred
- TWIC Card (it can be provided)
- Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, or mechanical
Additional Information
Working Conditions:
- 25% travel (training/other site visits)
- Hot, dirty, loud, moving equipment
- Working with chemicals for water treatment
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.