What are the responsibilities and job description for the Dispatch Field Service Representative position at Water Technologies?
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
Job Summary:
As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).
- Conduct maintenance and calibration activities
- Consult with customer management and operation teams
- Excellent mechanical know how and problem-solving skills
- Ensure contract compliance of volume and quality specifications
- Operate, monitor, and optimize equipment performance
- Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
- Monitor and maintain chemical injection systems
- Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
- Other duties as assigned
- Demonstrated ability to work independently and remotely with project teams
- Provide customers with informal training around operation and maintenance of their system
Qualifications
Education & Experience
Required:
- High School Diploma / GED / Home School Certification OR international equivalent 2 years’ experience of service/maintenance or equivalent in an industrial environment
- Valid Driver’s License
Additional Information
Ability to travel nearly 75-85% travel
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.