What are the responsibilities and job description for the IT Intern - General Contractor of Civil Construction position at Water Resources Group?
Water Resources Group (WRG) is a holding company that provides services to a family of self-performing civil contractors building water and wastewater treatment plants. Our teams operate directly in the field with our own crews and equipment, delivering high-quality infrastructure projects. Technology plays an increasingly important role in how we manage projects, equipment, and data across job sites and offices.
We are seeking a motivated IT Intern who is interested in applying technology to real-world construction operations. This role is ideal for someone who enjoys problem-solving, working with both hardware and software, and supporting teams in a fast-paced environment.
What You Will Do
Helpdesk & End-User Support - Serve as first-line support for hardware, software, and connectivity issues across multiple sites, handling tickets through NinjaOne and escalating appropriately.
Security Monitoring & Incident Response - Assist with monitoring Microsoft Defender for Office 365 alerts, investigating phishing reports, and supporting remediation efforts such as account containment, MFA review, and Conditional Access policy enforcement.
Vulnerability Remediation & Patch Management - Help identify and remediate endpoint vulnerabilities using NinjaOne RMM, including deploying patches, running remediation scripts, and validating software version compliance across the fleet.
Documentation & Process Support - Document IT procedures and assist with auditing configurations across Microsoft 365, Active Directory, and SonicWall to support a consistent and secure environment.
What We Are Looking For
Company Culture is professional and performance driven. We value and appreciate our employees. Everything we do is influenced by our core values of Safety, Integrity, Quality & Value, Learning, Relationships, Employees, and Loyalty.
We are seeking a motivated IT Intern who is interested in applying technology to real-world construction operations. This role is ideal for someone who enjoys problem-solving, working with both hardware and software, and supporting teams in a fast-paced environment.
What You Will Do
Helpdesk & End-User Support - Serve as first-line support for hardware, software, and connectivity issues across multiple sites, handling tickets through NinjaOne and escalating appropriately.
Security Monitoring & Incident Response - Assist with monitoring Microsoft Defender for Office 365 alerts, investigating phishing reports, and supporting remediation efforts such as account containment, MFA review, and Conditional Access policy enforcement.
Vulnerability Remediation & Patch Management - Help identify and remediate endpoint vulnerabilities using NinjaOne RMM, including deploying patches, running remediation scripts, and validating software version compliance across the fleet.
Documentation & Process Support - Document IT procedures and assist with auditing configurations across Microsoft 365, Active Directory, and SonicWall to support a consistent and secure environment.
What We Are Looking For
- Current student pursuing a degree in Information Technology, Computer Science, MIS, or related field.
- Basic knowledge of Windows systems, networking, and common business software.
- Strong problem-solving and communication skills.
- Ability to work with both office staff and field crews.
- Interest in learning about construction technology and equipment systems.
- Self-starter who is comfortable working in a hand-on environment.
- Familiarity with Microsoft 365 administration
- Experience with device deployment or helpdesk support
- Knowledge of network fundamentals
- Hands-on experience supporting technology in a real construction environment.
- Mentorship from experienced IT and operations professionals.
- Opportunity to work on projects that directly impact job site and office efficiency and productivity.
Company Culture is professional and performance driven. We value and appreciate our employees. Everything we do is influenced by our core values of Safety, Integrity, Quality & Value, Learning, Relationships, Employees, and Loyalty.
- Real-world experience beyond a typical IT helpdesk role.
- Collaborative, team-oriented environment.
- A harmonious atmosphere with people who like to work and solve problems - The right people attract even better people!
- Competitive pay and paid housing when working more than a reasonable commute distance from your home.
- Potential for future full-time opportunities.
- Balanced work schedule.