What are the responsibilities and job description for the Production Supervisor position at Water Lilies Food, LLC.?
Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth.
Job Summary
This role has responsibility to assist in achieving productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. This is a developmental role that provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives.
Responsibilities
Spend approximately 9095% of time on the production floor actively training, educating, and developing team members and improving processes.
Lead and supervise hourly employees, ensuring they are properly trained and consistently adhere to all safety, quality, and operational procedures.
Analyze, develop, and recommend measures to improve production methods, equipment performance, and overall product quality.
Partner with Line Leads and operators to inspect materials, equipment, and machinery, ensuring all production needs are met efficiently.
Collaborate with management and cross-functional departments to communicate updates on production efficiency, machinery status, and workforce needs.
Ensure strict adherence to food safety protocols and company safety policies at all times.
Assign daily work tasks, monitor performance, and provide coaching, feedback, and corrective action when needed.
Oversee the efficient and timely completion of production and operational goals in alignment with company standards.
Troubleshoot operational challenges, resolve conflicts, and escalate significant concerns to the Unit Manager as appropriate.
Conduct regular safety inspections, identify potential hazards, and implement corrective measures to mitigate risks.
Maintain and monitor product quality to ensure compliance with specifications and customer requirements.
Track and report on key performance indicators (KPIs) such as productivity, quality, and safety metrics.
Prepare and submit shift reports, providing data-driven recommendations for continuous process improvement.
Support onboarding and ongoing training initiatives for new and existing employees.
Promote continuous improvement by encouraging participation in professional development and skill-building opportunities.
Schedule and manage labor resources effectively to support operational throughput and production goals.
Develop and maintain a strong technical understanding of production processes and equipment.
Requirements / Competencies
Minimum 2 years of experience in a manufacturing or production environment.
Experience in a USDA- or FDA-regulated food processing facility required; experience with Raw and Ready-to-Eat (RTE) products preferred.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Strong analytical skills with excellent attention to detail and process accuracy.
Bilingual English Spanish a must.
Core Competencies
Planning & Organizing: Prioritizes tasks effectively, allocates resources efficiently, and ensures goals and productivity standards are met.
Problem Solving: Identifies and addresses issues promptly; gathers and analyzes information to develop effective solutions.
Leadership: Demonstrates strong supervisory skills; sets clear expectations, provides feedback, and supports employee development.
Professionalism: Maintains composure and tact under pressure; focuses on solutions rather than blame; remains receptive to new ideas.
Safety & Security: Consistently observes and enforces safety procedures; identifies potential hazards and ensures safe equipment use and working conditions.
Job Summary
This role has responsibility to assist in achieving productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. This is a developmental role that provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives.
Responsibilities
Spend approximately 9095% of time on the production floor actively training, educating, and developing team members and improving processes.
Lead and supervise hourly employees, ensuring they are properly trained and consistently adhere to all safety, quality, and operational procedures.
Analyze, develop, and recommend measures to improve production methods, equipment performance, and overall product quality.
Partner with Line Leads and operators to inspect materials, equipment, and machinery, ensuring all production needs are met efficiently.
Collaborate with management and cross-functional departments to communicate updates on production efficiency, machinery status, and workforce needs.
Ensure strict adherence to food safety protocols and company safety policies at all times.
Assign daily work tasks, monitor performance, and provide coaching, feedback, and corrective action when needed.
Oversee the efficient and timely completion of production and operational goals in alignment with company standards.
Troubleshoot operational challenges, resolve conflicts, and escalate significant concerns to the Unit Manager as appropriate.
Conduct regular safety inspections, identify potential hazards, and implement corrective measures to mitigate risks.
Maintain and monitor product quality to ensure compliance with specifications and customer requirements.
Track and report on key performance indicators (KPIs) such as productivity, quality, and safety metrics.
Prepare and submit shift reports, providing data-driven recommendations for continuous process improvement.
Support onboarding and ongoing training initiatives for new and existing employees.
Promote continuous improvement by encouraging participation in professional development and skill-building opportunities.
Schedule and manage labor resources effectively to support operational throughput and production goals.
Develop and maintain a strong technical understanding of production processes and equipment.
Requirements / Competencies
Minimum 2 years of experience in a manufacturing or production environment.
Experience in a USDA- or FDA-regulated food processing facility required; experience with Raw and Ready-to-Eat (RTE) products preferred.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Strong analytical skills with excellent attention to detail and process accuracy.
Bilingual English Spanish a must.
Core Competencies
Planning & Organizing: Prioritizes tasks effectively, allocates resources efficiently, and ensures goals and productivity standards are met.
Problem Solving: Identifies and addresses issues promptly; gathers and analyzes information to develop effective solutions.
Leadership: Demonstrates strong supervisory skills; sets clear expectations, provides feedback, and supports employee development.
Professionalism: Maintains composure and tact under pressure; focuses on solutions rather than blame; remains receptive to new ideas.
Safety & Security: Consistently observes and enforces safety procedures; identifies potential hazards and ensures safe equipment use and working conditions.