What are the responsibilities and job description for the Fleet Supervisor - Richmond, VA position at Watco?
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.
Here's what you can expect from Watco:
• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities
The Fleet Supervisor is responsible for managing the day-to-day pick-up and delivery operations at the warehouse. This position plays a crucial role in ensuring procedures and operations are followed by team members, independent contractors, and their team members to increase efficiency and profitability, for greater customer satisfaction.
It is essential for the Fleet Supervisor to work closely with customer service, sales, and hub management to ensure successful customer-facing results. This position has various responsibilities including involvement in management of station Linehaul operations and minimizing costs for linehaul in stations.
• Plan and organize the process of delivering inbound freight
• Manage relationships with independent contractors including ensuring the company's compliance with the applicable agreement
• Maintain compliance with company policies, federal, state, and local regulations
• Communicate and discuss contractual changes and issues with independent contractors
• Assist customer service in resolving pick-up and delivery issues
• Accompany sales professionals on customer visits
• Conduct safety meetings for independent contractors and thier employees
• Assist in hub sort processes if dedicated management is not available
• Effectively implement field operational processes
• Ability to effectively provide team members instructions on process and practices
• Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to pass and/or obtain all reporting, testing, and certifications as required for this position and location. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Two (2) years operational experience or an equivalent combination of education and experience recommended
• Current forklift license or ability to obtain one
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Experience in transportation modes inclusive of, but not limited to full truck load, less than truck load, parcel, and expedite
• Ability to engage in oral and written communication effectively
• Use basic computer skills - Microsoft Excel and Word
• Develop understanding of applicable federal, state, local, and company safety policies