What are the responsibilities and job description for the Field Service Technician - Lima, OH position at Watch Communications?
JOB TITLE: Field Service Technician
GENERAL JOB OVERVIEW
The Field Services Technician will perform installations at customer locations for wireless internet, phone, and tv services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform installations at customer locations for wireless internet, phone, and tv services
- Perform service calls to customer locations to repair wireless internet, phone, and tv services and equipment
- Install and adjust wireless internet radios and satellite dishes
- Install and replace ethernet and coax cabling in and around building structures
- Configure routers and router technologies
- Assist customers with connecting devices to the internet, set up tv receivers and remotes, and repairing other problems related to internet, phone, and tv services
COMPENTANCIES
- Climb and scale small towers or buildings, roofs, tv towers, ladders from 22-30 ft tall
- Basic understanding of technology and networking
- Must possess excellent customer service skills
- Must be able to handle and resolve complaints in a timely manner
- Must have active listening skills
- Valid Driver’s License
- Good Driving Record
REQUIRED EXPERIENCE AND EDUCATION
- High School Diploma or GED
- Construction or hands-on outside work experience
WORK ENVIRONMENT
- Indoor and Outdoor work
- must work in most weather conditions
- Travel in Vehicle to job sites
PHYSICAL DEMANDS
- Walk, stand, climb, bend, stoop, crawl, lift, drive, sit, listen
- Fit and crawl in tight spaces such as crawl spaces and basements
- Climbing 22-30 ft heights on ladders
- Driving
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.'
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Work Location:
- Multiple locations
Work Remotely
- No
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Field Technician: 1 year (Preferred)
- wireless installation: 1 year (Preferred)
- Network cabling and wiring: 1 year (Preferred)
Language:
- English (Required)
Willingness to travel:
- 75% (Required)
Work Location: On the road