What are the responsibilities and job description for the IT Support / Help Desk - Longwood, FL position at Waste Pro?
Great Opportunity - Full Time -
Now Hiring an IT Support Engineer in Longwood, Florida.
The Waste Pro philosophy is People make the difference and caring never goes to waste. If you are energetic, team oriented and love a challenge apply with Waste Pro and be the Distinguishable Difference!
Find your starting point, with the knowledge that at Waste Pro the potential to grow to the next level is unlimited.
The role of the Waste Pro Help Desk Engineer is to deliver an excellent IT support service : ensuring users receive a timely resolution of support requests and benefit from training to enhance their use of IT facilities; assisting with maintenance of networks, key databases and websites; ensuring departmental administration is carried out effectively.
ESSENTIAL JOB FUNCTIONS :
The Waste Pro Help Desk Engineer will :
- Support Windows Server Exchange Server, Active Directory, Wireless, Networking, Smartphones, Tablets and Printing
- Support Windows Desktop
- Support MS Office Suite
- Support Messaging Clients
- Support Malware Removal
- Support Office 365
- Ticket management
- Must have solid customer service experience, a strong technical background and the ability to troubleshoot and resolve issues.
- Mobile device setup and support including iPhone, iPad and Android devices
QUALIFICATIONS :
Microsoft Office 365
