Office/Collections Manager

Who Are We?

WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual’s unique background, experience, and passion to make us a great place to work.

Why you need to join us!

• CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
• INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
• RESPECT: We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.
  
  

We are looking for a talented accounting and collections professional who wants to excel in an environment of operational excellence at our San Jose, CA.

Key Duties, Responsibilities, And Tasks

• Under the direction of the District Controller, monitors Accounts Receivable aging and identifies past due accounts
• Knowledge in developing and implementing collection policies to optimize recovery and reduce bad debt and DSO
• Oversee and manage the daily activities of the collections team including AP/AR/billing.
• A strong understanding of 1st party collection laws and regulations (e.g., FDCPA, FRCA) is recommended
• Ability to negotiate payment arrangements and settlements, handle customer call escalations
• Proficient in Excel.
• Auditing customer accounts and verifying for accuracy and legitimacy
• Participate in monthly financial forecast and close for bad debt amounts
• Gathers records such as purchase orders, sales tickets & charge slips in order to verify billing
• Learn and utilize all billing tools available
  
  

To perform the job successfully, an individual should demonstrate the following competencies:

• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully and develops alternative solutions
• Manages difficult customer situations and responds promptly to customer needs
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
• Supervise personnel, which typically include hiring, firing and performance management through employee evaluations, training, work allocation, problem resolution and enforcing progressive discipline.
• Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
• Knowledge of accounting procedures
• Ability to communicate effectively, both verbally and in writing
• Knowledge of management principles and practices
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Ability to foster a cooperative work environment
• Manage daily administrative operations of the accounting department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the accounting team.
• Oversee, coordinate, maintain, and/or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents for faculty, staff, and students
• Oversee and provide personal computer functions such as scheduled and special reports, correspondence, and database management.
• Coordinate office assignments for the accounting staff
• Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices.
• Demonstrate the ability to become proficient in the use of proprietary operational systems.
• Other duties assigned as needed
  
  

To Be Considered For This Position You Must Have

• 2 years of general accounting experience
• 2 years of collections experience
• Proficiency in Microsoft Office Applications (i.e. Word, Excel, Outlook).
• General understanding of accounting practices and principles
• Bachelors Degree preferred
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
• Ability to communicate effectively, both verbally and in writing
• Knowledge of management principles and practices
  
  

Salary

Base: $80,000-$83,000 Annually

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.