What are the responsibilities and job description for the Dispatcher position at Waste Connections?
Waste Connections is searching for a Dispatcher to join our team in Edinburg, TX! The ideal candidate must be able to multi task, have excellent communitcation skills, and is able to be flexible in a fast paced work enviornment.
Why you need to join us!
Why you need to join us!
- CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
- INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
- Assisting driver(s) when a pick up or delivery is in question before servicing.
- Scheduling and dispatching work to various employees and departments throughout the day.
- Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
- High school diploma or equivalent is a must.
- 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
- Strong typing skills
- Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc)
- Excellent organization and communication skills, both orally and written.