What are the responsibilities and job description for the Customer Service Representative position at Waste Connections?
Location: Ogallala, Nebraska
Job Type: Full-time | In Office
About the Role:
Waste Connections of Nebraska - Ogallala is seeking a Customer Service Representative to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat
Provide accurate product and service information
Resolve customer issues efficiently and professionally
Maintain customer records and update account information
Collaborate with other departments to address customer concerns
Follow company policies and procedures to ensure customer satisfaction
Qualifications & Skills:
Previous customer service experience preferred (but not required)
Strong verbal and written communication skills
Ability to multitask and work in a fast-paced setting
Proficiency in Microsoft Office and customer service software
Problem-solving and conflict-resolution skills
High school diploma or equivalent (college degree a plus)
Benefits:
Competitive pay & performance bonuses
Health, dental, and vision insurance
Paid time off & holidays
Career growth opportunities
Employee discounts & perks
To be considered for any of our current openings you must complete an application atwww.wasteconnections.com. Application information and additional instructions can be found once you select your position of interest.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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