What are the responsibilities and job description for the Customer Service Representative position at Waste Connections?
Due To growth and expansion Waste Connections is looking to add a Customer Service Representative to our office in Weatherford, TX. In this position the main duties is handling inbound calls from our customers. This job is similar to a call center type position but in an office atmosphere.
Monday-Friday 8 am to 5 pm. On top of competitive pay we offer family benefits, 401k, and vacation.
Responsibilities
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Monday-Friday 8 am to 5 pm. On top of competitive pay we offer family benefits, 401k, and vacation.
Responsibilities
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- 2 years of high volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
- Competitive Compensation
- 401(K) with company match; let us help you save for your future
- Healthcare; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
- Insurance: Life, Short Term/Long Term Disability