What are the responsibilities and job description for the Customer Service Representative position at Waste Connections of Canada?
📍 Location: 6425 Pasco Hauling - New Port Richey, FL
💰 Pay: $18.00 per hour
🕒 Schedule: Monday-Friday | 8:00 AM - 5:00 PM )
Why Choose Waste Connections?
At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.
About the Role
As a Customer Service Representative, you'll be the voice of our company-helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact.
What You'll Do
Answer customer calls and process requests for new service, changes, or discontinuation
Accept payments, research billing inquiries, and update account information
Work closely with drivers and operations teams to ensure timely and accurate service
Resolve customer issues with cost-effective, safe, and environmentally responsible solutions
What Makes You a Great Fit
2 years of high-volume customer service experience
Proficiency with Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills
Strong problem-solving ability and a passion for helping people
What We Offer
Competitive Pay: $18/hr
Full Benefits Package, including:
Medical, Dental, Vision Insurance
401(k) with Company Match
Paid Vacation
Extra Perks:
Employee Assistance & Mental Health Program
Emergency Travel Assistance
Prepaid Legal Plan
Scholarship Opportunities for Kids
Employee Stock Purchase Plan
Employee Relief Fund
Life Insurance & Disability Coverage
Join a team that values safety, teamwork, and community impact. Apply today and connect with your future at Waste Connections!
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Salary : $18