POSITION TITLE: Administrative Assistant I

CLASSIFICATION: Non-Exempt

DEPARTMENT: Tribal Health

SUPERVISOR: Executive Director or Department Director or Designee

GRADE: NE7 $15.29 ($31,803.20) - $22.94 ($47,715.20)

Position Summary:

Under direct supervision the Administrative Assistant I performs a variety of administrative duties and tasks. Maintains confidentiality of all privileged information.

Essential Duties & Responsibilities:

• Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department, ensuring professional telephone etiquette.
• Screens incoming calls and correspondence; exercises judgment and responds accordingly.
• Records and delivers messages or transfers calls to voice mail when appropriate.
• Welcomes visitors, determines nature of business, and announces visitors to appropriate personnel, maintaining professional and courteous demeanor.
• Prepares program flyers and promotional materials as directed.
• Assists with the scheduling of facilities, travel and activities as directed.
• Arranges travel, prepares and submits travel-related documents, and maintains travel information as necessary.
• Maintains financial records; processes accounts payable, purchasing and travel documents.
• Prepares correspondence, reports, minutes, agendas, memos, forms, directories, resolutions, ordinances, and other documents and communications from drafts, recordings, or verbal instruction as requested.
• Edits and reviews all correspondence and documents for correct grammar, punctuation, and spelling.
• Maintains, updates and communicates schedules and calendars for appropriate personnel.
• Promotes positive image for the Health Clinic to Tribal members and professional contacts.
• Inputs patient information into clinical records and various computer programs.
• Reviews forms and ensures accuracy and completeness. Seeks out additional information as necessary.
• Performs administrative and clerical tasks for the Health Clinic
• Maintains patient files in accordance with HIPPA and Confidentiality policies.
• Assists with computerized testing procedure.
• Assists in computer data entry for the purpose of medical billing.
• Assists staff with the CHS referral process.
• Prepares and issues receipts for payments.
• Establishes and maintains an effective filing and retrieval system.
• Maintains and operates office machines, equipment, and computers. Performs or coordinates general maintenance and repair.
• Photocopies, collates, distributes, and files documents.
• Transmits outgoing faxes, and retrieves, logs, and distributes incoming faxes.
• Maintains inventory of office supplies.
• Maintains a log for vendor expense.
• Receives, sorts, logs, and routes mail.
• Attends meetings and takes minutes as requested.
• Performs errands for the Director as needed.
• Performs other duties as required.

Minimum Qualifications:

• High School Diploma or GED and two years administrative or secretarial experience; or equivalent combination of education and experience.
• Must possess and maintain a valid California or Nevada driver’s license or capable of obtaining one within thirty-days (30) of employment.
• Must be able to be insurable by the Tribe’s Driving Policy.
• Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.
• Preference will be given to Qualified Native American Indians.

Knowledge, Abilities, Skills, and Certifications:

• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Knowledge of records management and basic accounting procedures.
• Knowledge of or ability to learn CDMIS, RPMS and GUI computer programs.
• Knowledge of general goals and purpose of the Washoe Tribal Health Center
• Ability to communicate effectively in the English language both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to represent the organization in a professional manner, building respect and confidence.
• Ability to maintain confidentiality.
• Ability to handle multiple tasks and meet deadlines in stressful situations.
• Ability to carry out instructions furnished in verbal or written format.
• Ability to work independently with minimal supervision.
• Ability to demonstrate excellence in everything, and continually seek improvement in results.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

Physical Demands:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to operate a motor vehicle; stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

Work is generally performed in an office setting with a moderate noise level.

The Washoe Tribe of Nevada & California requires a background check of each new hire for employment purposes. Therefore, all conditionally offered positions will be subject to the following:

• Negative alcohol and drug screen
• Meet requirements of Public Law 101-630
• Obtain or possess a valid driver’s license for either the state of Nevada or California within 30 days
• Must be insurable under the Washoe Tribe’s driving policy