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DSHS HCLA Administrative Assistant 3

Washington State Department of Social and Health Services
Lacey, WA Full Time
POSTED ON 5/11/2026
AVAILABLE BEFORE 6/7/2026
Description

DSHS HCLA Administrative Assistant 3

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.

DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. The innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.

As the Administrative Assistant, you will serve as the principal assistant in administrative matters for the WA Cares Fund Deputy Director of Operations. This position directs and/or coordinates special projects as requested by the Deputy Director, the incumbent assists with preparation for meetings, including assembling materials and managing logistics for statewide events.

Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.

Some Of What You Will Do

  • Coordinates office operations, maintains team calendars, make travel arrangements, screens, prioritizes and distributes electronic and other mail, transcribes minutes, screens calls and visitors
  • Assists in coordination, organization and/or direction to support the planning and implementation of the WA Cares Fund project or program activities
  • Coordinates meetings, webinars and presentations
  • Acts as a public point of contact at WA Cares Fund
  • Prepares administrative paperwork and coordinates all processes for developing new positions and hiring, including entering records into FARM, coordinating positions description forms, requesting recruitment projects, setting up interviews and panels, tracking interview questions and facilitating completion of all hiring processes
  • Coordinates new employee orientation
  • Supports onboarding procedures for a new and rapidly expanding program
  • Prepares correspondence for WA Cares Fund Deputy Director and exercises signature authority on administrative correspondence
  • Works closely with WA Cares Fund leadership team to create team culture
  • Provides back-up high-level administrative support to the WA Cares Fund Executive Administrator to achieve program goals
  • Other duties as assigned

Who Should Apply

  • High school graduation or GED

AND

  • Four years’ of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work

OR

  • Formal education will substitute year-for-year experience

OR

  • Four years of on-hands practical experience working in a professional office setting.

Preferred Knowledge, Skills & Abilities

  • Skill and ability to use Microsoft Office effectively in everyday work (Word, Excel, PowerPoint, Teams, OneNote, Visio)
  • Ability to work independently to establish priorities and organize work to enable completion of tasks through exercising good judgment, problem solving, and managing multiple simultaneous projects of varying size, complexity and urgency
  • Ability to communicate and comprehend, through oral and written forms of communication with management, peers, clients and the public
  • Ability to write and prepare clear and effective reports, meeting minutes, agendas, email correspondence and other documents
  • Ability to make reasonable judgments in a complex and changing organizational environment
  • Knowledge of government organization and administrative procedures, office methods and procedures, research and data collection and agency policies and procedures
  • Ability to troubleshoot common computer software challenges

Along With Your On-line Application, Please Submit

  • Chronological Resume
  • Three current professional references

DSHS partners with people to access support, care, and resources

Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 03914.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate in any area of employment, its program or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Salary.com Estimation for DSHS HCLA Administrative Assistant 3 in Lacey, WA
$49,912 to $61,582
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