What are the responsibilities and job description for the DSHS ESA DCS Management Analyst 5 position at Washington State Department of Social and Health Services?
Description
DSHS ESA DCS Management Analyst 5 - Business Risk Analyst
The Economic Services Administration (ESA), Division of Child Support (DCS) is seeking a Business Risk Analyst to join our team in Olympia, WA.
In this role, you’ll help the Division meet its goals by promoting and implementing a consistent, risk-based approach, allowing the division to identify, prioritize, and manage business risks to ensure efficient resource allocation, and safeguard confidential information. You’ll also serve as a subject matter expert to headquarters and field offices, offering consultation on tools, methods, and best practices for analyzing, evaluating, treating, and monitoring risks across the organization.
Additionally, you will serve as the background check coordinator for the division, managing and reviewing background checks, administering the SharePoint site, participating in regular audits, and corresponding with law enforcement, prospective candidates and current employees.
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Some Of What You Will Do
Professionals with a bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.
AND
Five years of demonstrated experience* in two or more of the following areas:
Along With Your Application, Please Include
Please reach out to DSHS Recruiter Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference job number #03713.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
DSHS ESA DCS Management Analyst 5 - Business Risk Analyst
The Economic Services Administration (ESA), Division of Child Support (DCS) is seeking a Business Risk Analyst to join our team in Olympia, WA.
In this role, you’ll help the Division meet its goals by promoting and implementing a consistent, risk-based approach, allowing the division to identify, prioritize, and manage business risks to ensure efficient resource allocation, and safeguard confidential information. You’ll also serve as a subject matter expert to headquarters and field offices, offering consultation on tools, methods, and best practices for analyzing, evaluating, treating, and monitoring risks across the organization.
Additionally, you will serve as the background check coordinator for the division, managing and reviewing background checks, administering the SharePoint site, participating in regular audits, and corresponding with law enforcement, prospective candidates and current employees.
&
Some Of What You Will Do
- Lead the development and implementation of a division-wide risk-based approach in alignment with federal and state regulations, as well as organizational priorities.
- Identify, research, and document recommendations to help the Child Support Program address business risks in a modern, technology-enabled environment.
- Function as the subject matter expert for employees and leadership groups in identifying, analyzing, evaluating, treating, and monitoring risks throughout the full risk assessment lifecycle.
- Develop and manage timelines to address business risks tied to program performance, ensuring targets and deadlines are consistently met.
- Conduct ongoing risk assessments and produce comprehensive reports that highlight root causes, projections, and emerging trends.
- Manage background check program for the division, ensuring consistent practices, timely renewals, and effective process improvements.
- Manage background check submissions, reviews, audits, and communications while supporting employees and contractors through the process.
- Provide senior-level representation and support on Department, Administration, and Division-wide projects, workgroups, and cross-functional initiatives.
- Collaborate with Division partners to design strategies and processes that strengthen workforce planning, succession management, continuity of operations, and overall organizational effectiveness.
- Communicate complex or technical information clearly and simply, using strong listening, writing, and collaboration skills to support cross-agency partnership.
- Prepare and guide employees in applying risk-based thinking, methodologies, and tools to improve decision-making and program outcomes.
- Apply advanced analytical skills to interpret quantitative and qualitative data, identify key themes, draw accurate conclusions, and translate findings into actionable recommendations.
- Demonstrate systemic thinking by recognizing opportunities to streamline processes, improve outcomes, and approach challenges with creativity and innovation.
- Build strong relationships with internal and external partners by anticipating needs, understanding organizational dynamics, and delivering responsive, customer-focused solutions.
- Manage multiple projects and competing priorities by developing clear work plans, monitoring progress, and ensuring high-quality, timely results.
- Maintain confidentiality, uphold equity and inclusion principles, and use audit results and statewide data to inform sound decisions and identify training or policy needs.
Professionals with a bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.
AND
Five years of demonstrated experience* in two or more of the following areas:
- Conducting research
- Analyzing policies, laws, rules, or regulations
- Conducting business analysis and developing requirements
- Leading business projects
- Managing business operations
- Business policy development
- Supervising
- Note: Equivalent combination of the abovementioned experience/education can qualify if totaling at least nine years.
- Experience conducting business analysis for risk management, process improvement, performance measurement, project management, portfolio management, and preparing narrative and statistical reports.
- Strong ability to convene multi-disciplinary teams and coordinate discussions on complex and challenging multi-system issues.
- Proficient utilizing the risk management lifecycle to address business risks.
- Experience managing multiple projects within budget and time constraints.
- Demonstrated ability to administer the lifecycle of a program from creation through implementation and optimization.
- Proficient with Microsoft Office, including Excel, SharePoint, Outlook, Word, PowerPoint and OneNote.
Along With Your Application, Please Include
- An updated resume
- A letter of interest/cover letter
- Three professional references with current contact information
Please reach out to DSHS Recruiter Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference job number #03713.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security