Demo

Medical Office Assistant

Washington Square Pediatrics, PLLP
Brookline, MA Full Time
POSTED ON 3/25/2026
AVAILABLE BEFORE 5/20/2026

Job Summary
We are seeking a detail oriented and compassionate Medical Receptionist/Medical Assistant to join our healthcare team. The ideal candidate will have a strong background in Epic. This person plays a crucial role in ensuring the smooth operation of our medical office, providing exceptional customer service to patients, and supporting the administrative functions of the practice. This position requires strong clerical skills, attention to detail, and a commitment to maintaining a positive patient experience.

Duties

  • Greet patients at the front desk in a friendly and professional manner.
  • Manage check-in and check-out procedures.
  • Manage phone calls, schedule appointments, and handle patient inquiries effectively.
  • Verify insurance information and collect copayments
  • Maintain electronic health records accurately and timely using Epic
  • Assist the physicians with administrative tasks as needed
  • Follow HIPAA guidelines to ensure patient confidentiality
  • Coordinate referrals to specialists
  • Coordinate prior authorizations for medications
  • Room patients and obtain vital signs, fingerstick blood tests, manage urine samples

Skills

  • Experience working in a medical office or urgent care setting using Epic
  • Proficiency with medical terminology
  • Experience with the pace and work ethic of a medical office
  • Strong organizational skills
  • Able to handle high call volumes
  • Ability to multi task in a fast paced environment
  • Excellent communication and interpersonal skills
  • Being a team player to ensure the patients get high touch excellent care while having a positive office experience

If you want to work in a dynamic medical office, are passionate about healthcare, want to help provide quality care to children, and possess the necessary skills to thrive in a medical office environment, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

  • Free parking
  • On-the-job training

Medical Specialty:

  • Pediatrics

Work Location: In person

Salary : $24 - $28

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