What are the responsibilities and job description for the Medical Records Tech - Washington Regional Physicians' Specialty Hospital (Full time, Monday - Friday, Days) position at Washington Regional Medical Center?
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Medical Records Tech reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner.
Essential Position Responsibilities
- Transport medical records to the HIS department while obtaining verification of record receipt.
- Assemble and scan medical records utilizing the electronic medical record (EMR) software.
- Remain knowledgeable regarding ROI in order to appropriately assist with release requests.
- Assist other departments and users on location of documents within EMR software.
- Appropriately utilize the transcription system for accessing documents, as needed.
- Effectively communicate with physician offices for retrieval and completion of needed documentation
- Identify duplicate medical records and combine, as appropriate.
- Perform analysis of documentation in patient chart and utilize for reporting purposes.
- Issue deficiencies for missing information within the medical record.
- Assist with answering correspondence from outside agencies regarding their billing needs.
Qualifications
- Education: High School Diploma or GED
- Licensure and Certifications: RHIT or RHIA certification, preferred.
- Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred.
Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.