What are the responsibilities and job description for the Administrative Specialist II position at Washington Oregon Wireless?
THE POSITION
The Juvenile Department is currently recruiting for a full-time Administrative Specialist II to join the Conciliation Service Team as they work towards the Juvenile Department's mission of protecting the public by reducing delinquency and restoring victims and the community by holding youth accountable.
This position will work with the Conciliation Services Team, consisting of a supervisor, two conciliation counselors, and an administrative specialist II to lead the daily administrative work as directed by the State of Oregon Courts, the family law education program, and mediation services as required by Oregon Revised Statutes. To learn more about this team and the community services it provides, please click here: Conciliation Services.
Who We Are Looking For
The ideal candidate will be:
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
Essential Job Duties
Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link: Administrative Specialist II.
Minimum Qualifications
Education and Experience:
Our Commitment to You: We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Next Steps
Veterans' Preference
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.
Accommodation Under The Americans With Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status Of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.
Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov
Additional Resources
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Benefits
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.
01
By selecting Yes below, you are confirming that you understand this position is fully in office. Hybrid and remote options are not available.
Do you possess a Microsoft Office Specialist (MOS) or other applicable certification?
Do you have professional experience working in the public sector (city, county, state, or other municipality)?
Please select your cumulative years of experience in customer service in office settings.
Select your years of experience with data entry and tracking.
SUBJECT MATTER EXPERT REVIEW: The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, top 6 – 8 candidates are referred for each vacancy starting with the top ranked candidates.
We want to hear your authentic voice and original answers. Plagiarism in any form may result in lower scores and/or candidate removal from a recruitment. The County defines plagiarism as presenting the work of others as your own. Examples include copying work, using AI-generated text, and receiving assistance from others.
Instructions & Helpful Tips
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email Careers@washingtoncountyor.gov.
In approximately 250 - 300 words, please describe how your education, training, and experience makes you the best candidate for the Administrative Specialist II position at the Juvenile Department (Conciliation Services). What do you believe will be your biggest challenges in this role and why?
08
In approximately 250 - 300 words, please describe your experience working with Diverse Communities, specifically, those that would fit the criteria of clients who are involved with custody or parenting time, or some other related situation where the clients are under high conflict.
The Juvenile Department is currently recruiting for a full-time Administrative Specialist II to join the Conciliation Service Team as they work towards the Juvenile Department's mission of protecting the public by reducing delinquency and restoring victims and the community by holding youth accountable.
This position will work with the Conciliation Services Team, consisting of a supervisor, two conciliation counselors, and an administrative specialist II to lead the daily administrative work as directed by the State of Oregon Courts, the family law education program, and mediation services as required by Oregon Revised Statutes. To learn more about this team and the community services it provides, please click here: Conciliation Services.
Who We Are Looking For
The ideal candidate will be:
- a customer focused individual who can effectively deal with clientele under high conflict due to divorce proceedings and entering into child custody agreements.
- highly technical computer user, with advanced skill including database management.
- able to utilize active listening skills, and is empathetic and patient during times of high stress activities.
- an excellent communicator and a team player, willing to refer to proper staff for clarification and guidance.
- highly organized in an office setting.
- Is responsive and pro-active, adept at pivoting working priorities, with the ability to multi-task and make independent decisions.
- maintains work and departmental boundaries during stressful situations.
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
Essential Job Duties
Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link: Administrative Specialist II.
Minimum Qualifications
Education and Experience:
- A high school diploma or equivalent; and
- Three (3) years of progressively responsible experience providing administrative or clerical support.
- Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement.
- Must pass a criminal background check post-offer.
Our Commitment to You: We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Next Steps
- Apply today! In lieu of a resume, you are required to complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Act.
- MQ Review: HR will screen applications for MQs after the posting closes on July 20, 2025.
- Subject Matter Expert (SME) Review: Depending on the number of applicants that meet MQs, a SME panel may perform an in-depth evaluation of your application materials, including your responses to the supplemental questions. This process will begin after July 27, 2025.
- Panel Interview(s): Our goal is to schedule panel interviews with candidates who successfully pass the SME review as soon as possible.
- Conditional Offer of Appointment: Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
- Post-Offer Check: The successful candidate(s) will undergo background and reference checks.
- Start Date: A start date will be determined after all conditions of employment have been met.
Veterans' Preference
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.
Accommodation Under The Americans With Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status Of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.
Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov
Additional Resources
- New to GovernmentJobs.com? Visithttps://www.governmentjobs.com/home/applicationguidefor a comprehensive, step-by-step guide on the application process.
- For technical support, contact Government Job’s Live Application Support at 855-524-5627.
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Benefits
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- TriMet Hop Card at no cost to the employee
- Bike lockers and repair stations
- A charitable giving program
- Oregon College Savings Plan
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.
01
By selecting Yes below, you are confirming that you understand this position is fully in office. Hybrid and remote options are not available.
- Yes
Do you possess a Microsoft Office Specialist (MOS) or other applicable certification?
- Yes
- No
Do you have professional experience working in the public sector (city, county, state, or other municipality)?
- Yes
- No
Please select your cumulative years of experience in customer service in office settings.
- No experience
- Less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- 5 or more years of experience
Select your years of experience with data entry and tracking.
- No experience
- Less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- 5 or more years of experience
SUBJECT MATTER EXPERT REVIEW: The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, top 6 – 8 candidates are referred for each vacancy starting with the top ranked candidates.
We want to hear your authentic voice and original answers. Plagiarism in any form may result in lower scores and/or candidate removal from a recruitment. The County defines plagiarism as presenting the work of others as your own. Examples include copying work, using AI-generated text, and receiving assistance from others.
Instructions & Helpful Tips
- Answer each question carefully and accurately in the space provided. Unless otherwise instructed, ONLY the answers included in the space provided will be considered.
- Make sure your responses are clear, concise, and complete. Your responses should also reflect what is documented in the education and work experience sections of your employment application.
- If a question consists of multiple parts, answer each part separately.
- Provide examples! Examples should be relevant to this position and question, and can be from your formal education, work experience (paid, internship, volunteer), and/or training, unless otherwise indicated in the question.
- When describing a process or procedure, make sure to clearly describe your duties and responsibilities.
- Minimize the use of jargon, abbreviations, and acronyms.
- Each question is scored separately, so do not combine answers or refer to your answer from a different question.
- Before submitting your application, proofread your answers including grammar and spelling.
- Failure to follow the instructions may result in an incomplete application and removal from consideration.
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email Careers@washingtoncountyor.gov.
- Yes
In approximately 250 - 300 words, please describe how your education, training, and experience makes you the best candidate for the Administrative Specialist II position at the Juvenile Department (Conciliation Services). What do you believe will be your biggest challenges in this role and why?
08
In approximately 250 - 300 words, please describe your experience working with Diverse Communities, specifically, those that would fit the criteria of clients who are involved with custody or parenting time, or some other related situation where the clients are under high conflict.
- Required Question
Salary : $125
