Medical Records Specialist

Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.

We are WAGI

WAGI is seeking a Full-time Medical Records Specialist to join our Clinic Team. The Medical Records Specialist supports the practice operations by ensuring that patient medical records, demographics and clinical data are accurate and complete and provides clinical information as needed to outside partners to ensure a high level of patient care. This team primarily works remotely from home supporting our patients, clinics and endoscopy centers (must be Washington based, see specifics below).

Responsibilities

• Accurately file private health information into patient medical records within the Electronic Medical Records (EMR) system in accordance with regulatory guidelines and organization policies and procedures
• Examine and confirm the authenticity and completeness of all records
• Performs clerical functions including chart maintenance and processing incoming correspondence (i.e. faxes including outbound and failed)
• Retrieve archived records electronically from off-site storage as needed
• Respond to requests for patient records from referring providers, billing, or outside agencies
• Confirm HIPAA authorization to disclose
• Request medical records from referring providers
• Retrieve records electronically from hospitals, diagnostic services, or clinics
• Track hospital procedure reports and charges
• Assist the clinical staff in all aspects of medical record recording and access
• Chart prep for upcoming visits as needed
• Track and close patient medical orders
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Knowledge of medical terminology preferred
• Prefer a minimum of one (1) year experience in a medical setting with experience with medical records
• Must have a minimum of one (1) year experience in a customer-service environment or administrative role

Skills and Abilities

• Must be able to maintain confidentiality of personal information
• Ability to maintain focus on projects and attention to detail while working with frequent interruptions, conflicting demands, and deadlines
• Ability to work independently with minimal supervision as well as with other team members
• Maintains a positive attitude and treats others with courtesy and professionalism in speaking and writing
• Strong written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to prioritize tasks with good time management and organization
• Ability to learn and utilize health management information software
• Ability and efficiency in typing and utilizing various software programs including Microsoft Office Programs
• Helps identify and improve department processes and procedures

Physical Activities and Requirements

• Prolonged periods of sitting/stationary work and performing administrative duties including the use of computers and phones
• Ability to bend, twist, stoop, and reach, rarely
• Able to lift and carry supplies and equipment as needed (up to 25 pounds)

This team primarily works remotely from home with training conducted onsite at the primary Clinic. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location:

• Minimum internet connection requirements and surge protection in your home
• A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
• Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
• Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation

Washington Gastroenterology has an excellent compensation and benefit package that includes the following:

Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance. In addition employees are able to enroll in our company’s 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.

All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.

WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule.

This is an Hourly position and the anticipated Compensation range is $17.13 - $21.00. The hired applicant is also eligible for annual discretionary bonuses.