What are the responsibilities and job description for the Wholesale Plant Sales position at Washington Floral Service?
Washington Floral Service is a local family-owned business operating since 1936, distributing cut flowers, plants, floral supplies, and interior accents throughout the northwest. We distribute product to Western Washington from our Tacoma location, and to Eastern Washington, Idaho, Montana and Wyoming from our Spokane location.
This position is for our Tacoma operation.
Your Role: We are looking for a reliable, outgoing and upbeat professional to communicate regularly with our customers to sell our products. This role would include selling on the phone as well as in person with our walk-in customers and will work predominately in our Plant Department. This role would require learning product varieties and care, sorting and receiving of incoming product, pulling and packing of orders, order entry and communications with customers.
The ideal candidate for this position will be friendly, outgoing and won't be flustered by a fast-paced work environment. This is also a service position, so good customer relation skills are essential. Prior experience with indoor plants is preferred but not required. We operate as a small close-knit team, with everyone pitching in to assist with whatever needs doing. This will mean lots more than just assisting customers; you will be doing a little of everything, including pulling orders, packing product, stocking the shelves and assisting co-workers with various tasks.
Work Schedule: This position is a Sunday through Friday position, with Saturday and one weekday off (day to be determined).
Pay & Benefits: Compensation for this position starts at $15 per hour. Benefits include paid medical, dental & prescription, paid time off, sick leave, and 401k retirement plan with employer matching.
Tasks:
Assisting customers with plant purchases, giving advice as needed
Accepting inbound phone calls from customers, taking orders and answering questions
Making regular outbound sales calls to your customer list
Filling customer orders accurately
Assisting customers with returns or credits
General problem and complaint resolution
New customer outreach and acquisition
Maintaining paperwork in an organized manner
General Skills & Requirements:
General computer skills
Effective customer communications skills
General knowledge of plant varieties, care, pests & diseases
Good phone skills and manners
Excellent attention to detail
Ability to work to deadline, independently and as a team
Ability and willingness to multitask
This is a physically demanding job, requiring the ability to stand for long periods, squat, twist, lift and carry boxes often exceeding 50 lbs
Fluent English is required
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Tacoma, WA 98409: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you worked in the floral or nursery industry in the past?
Experience:
- Horticulture: 1 year (Required)
Work Location: One location
Salary : $18