Office Support II - Human Resources Department (Part Time)

JOB SUMMARY

Washington County’s Human Resources Department is hiring for a part-time Office Support II position. The anticipated scheduled work days for this role are Mondays, Wednesdays, and every other Friday. Key responsibilities include providing customer service at the front desk, handling phone inquiries, document processing and storage, detailed data entry across multiple platforms, and compiling and maintaining data for reports. This position is ideal for a detail-oriented professional with strong organizational, communication, and customer service skills.

MINIMUM QUALIFICATIONS: High School diploma and two years of office experience, or equivalent; completion of a related business or office certificate program may be substituted for one year of experience. The finalist for a position vacancy will be required to pass a criminal history investigation at County expense prior to beginning employment with Washington County.

DESIRABLE EXPERIENCE:

• Customer Service
• Professional Office Experience
• Experience handling confidential or sensitive information with discretion
• Data Entry

SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted, and the top-scoring candidates will be forwarded to the hiring department for further consideration.

HOURS/DAYS: 8:00 a.m. to 4:30 p.m., Mondays, Wednesdays, and every other Friday. Work schedules (hours and days) and location are subject to change based on department needs.

ANTICIPATED HIRING RATE: $20.85 - $24.60 per hour

EMPLOYMENT CRITERIA

MINIMUM QUALIFICATIONS: This position requires a High School diploma and two years of experience in the area of assignment, or equivalent. Completion of a related business or office certificate program may be substituted for one year of required experience.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE
Core Competencies outline essential business and professional traits necessary to perform this job.

• Support and prioritize a welcoming and respectful workplace that fosters diversity and encourages contributions from all individuals.
• Provide inclusive and equitable service to all members of the community with dignity and respect.
• Demonstrate support for the County’s diversity, equity and inclusion program.
• Promotes a culture of continuous quality improvement in the workplace.
• Demonstrates knowledge of, or ability to learn, quality/continuous improvement.
• Demonstrates skill in performing bookkeeping entries and other record keeping or tabulations with accuracy.
• Demonstrates skills in keyboarding.
• Demonstrates ability to follow moderately complex oral and written instructions and to learn the procedures involved in maintaining legal, accounting, or statistical records.
• Demonstrates ability to perform complex administrative or research tasks as assigned in an effective manner; maintain and revise records and to control their use and presentation.
• Demonstrates ability to compose correspondence requiring the application of knowledge of methods, procedures, policies and other information.
• Demonstrates ability to operate general office equipment and perform complex computations accurately and rapidly.
• Demonstrates ability to accurately sort and file a variety of materials in accordance with designated systems.

DUTIES & RESPONSIBILITIES

• Perform duties using knowledge of procedures, records, and regulations.
• Processes and delivers incoming and outgoing mail.
• Performs phone and reception desk customer service.
• Maintains office equipment and orders supplies.
• Drafts various department documents under general supervision.
• Reviews documents for grammatical errors.
• Collects fees and processes payments and may balance cash accounts.
• Formats and submits reports under supervision.
• Records and maintains various departmental documents.
• Reviews and updates working procedures.
• Enters and maintains data into computer with accuracy.
• Conduct file searches and retrieve documents.
• Initiate purchase orders and pays invoices.
• Collect and record a variety of receipts and disbursements for various funds.
• Compile, calculate and prepare reports and billings.
• Schedule meetings and assist with coordination of department events.
• May mentor and train other OS II clerical staff.
• Communicates technical issues to IT using standard procedures.
• Provide customer service by answering questions from the public in person or over the phone.
• Refer callers or visitors to appropriate department if applicable.

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.