Teller - Full-time - Missouri Valley

At WCB, we strive to have a supportive, team-based atmosphere where we celebrate our wins and genuinely enjoy what we do. We’re looking for someone who takes pride in helping people — no matter how big or small the task. As a Teller at WCB, you will be encouraged and empowered to gain an understanding of your customer’s unique needs so you can provide the best recommendations and support them on their financial journeys. It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.

Duties and Responsibilities

• Make every customer feel welcome in your WCB branch.
• Help customers with transactions like deposits and withdrawals.
• Gain an understanding of your customer’s unique financial needs.
• Make personalized recommendations to support them.
• Help guide your customers toward greater financial well-being.
• Deepen your relationship with customers through outreach.
• Exhibit professional behavior and promote positive working relationships.
• Perform all other duties as assigned.

Required:

• Six months direct experience in customer service and cash handling.
• Ability to relate to customers in a courteous and professional manner.
• Ability to learn new skills.
• Ability to maintain confidential information.
• Ability to produce accurate results.
• Ability to lift up to 20 lbs.
• Ability to stand on your feet for long periods of time.
• Must be able to maintain personal finances responsibly.
• Exhibits emotional maturity/common sense.

Desirable:

• 1 year cash handling experience.
• Knowledge of computer software, including Microsoft Office Suite.
• Ability to work in a fast-paced environment.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

EEO

Member FDIC