What are the responsibilities and job description for the Parts Counter Person position at Washington Auto Mall?
Washington Auto Mall's mission is to pair the right person with the right car and to exceed expectations for customer service. This value also applies to our employees. We want to pair the right applicant with the right job and to exceed the expectations of our employees. We value people who are looking to grow in the automotive industry and are committed to providing excellent customer service.
Benefits
Benefits
- 3 Medical Plans
- Dental
- Vision
- Life Insurance Policy paid by dealership
- FSA and H.S.A.
- Wellness Program
- 401k with Employer Matching Contribution
- Factory Training
- Bonuses
- Paid Holidays
- Paid Sick Days
- Paid Vacation Days
- Credit Union
- Gym Membership Discount
- Uniforms (Company pays for Weekly cleaning service)
- Saturday Lunch Provided
- Aggressive Pay Plans
- 40 hour work week for salespeople
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record