What are the responsibilities and job description for the Information & Assistance Specialist position at Washburn, County of (WI)?
JOB
STARTING WAGE AT $27.60 PER HOUR, DEPENDING ON QUALIFICATIONS EXAMPLE OF DUTIES
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
TOOLS AND EQUIPMENT USED:
WORK ENVIRONMENT:
The employee normally works in a pleasant office environment. The noise level in the work environment is usually quiet.
CLOSING STATEMENT:
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The duties are subject to change by the employer as the needs of the employer and requirements of the job change.
The purpose of this position is to provide Washburn County residents with information, linkage to resources, and assistance with access to services for the elderly, adults with physical or developmental disabilities and family caregivers. The work is preformed under the direction and supervision of the ADRC Director.
STARTING WAGE AT $27.60 PER HOUR, DEPENDING ON QUALIFICATIONS EXAMPLE OF DUTIES
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be assigned or required.
- Provide information about services, program, resources (public and private) that can help elderly and disabled persons experience daily life with dignity and security, maximizing their opportunities for self-sufficiency and choice.
- Provide counseling on long-term care options, taking into account personal goals, strengths and preferences.
- Assist customers in connecting with appropriate resources and services to meet their needs. Follow-up as needed to determine outcomes and to offer additional assistance as necessary.
- Determine functional and financial eligibility for long-term support programs.
- Support persons facing a crisis by connecting them to emergency services and/or by providing short-term care coordination until the situation stabilizes. This includes referrals for elder abuse and adult protective services.
- Provide outreach and information to young persons with disabilities (and their family caregivers) as they transition into the adult long-term care system.
- Link at-risk individuals with prevention and early intervention services provided by public health and other service providers.
- Collect and record demographic information about customers and actions taken using the ADRC database and reporting system.
- Participate in the on-going marketing and outreach of the ADRC.
- Maintains client confidentiality and confidentiality of client information.
- Demonstrates professional, courteous customer service to clients and other staff, consistent with County Core Values.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
TOOLS AND EQUIPMENT USED:
Telephone systems; mainframe computer terminal; personal computer including word processing software; copy machine; postage machine; fax machine; calculator.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee normally works in a pleasant office environment. The noise level in the work environment is usually quiet.
CLOSING STATEMENT:
This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and skills needed. It is not intended as a complete list of job duties, responsibilities and/or essential functions. This description is not intended to limit or modify the right of the supervisor to assign, direct and control the work of employees under supervision. The County retains and reserves any and all rights to change, modify, amend, add to, or delete from any section of this document as it deems, in its judgement, to be proper.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The duties are subject to change by the employer as the needs of the employer and requirements of the job change.
Salary : $28