Laundromat Manager

Position Summary:

We are seeking a reliable, organized, and customer-focused Laundromat Manager to oversee the day-to-day operations of our laundromat. The manager will be responsible for supervising staff, ensuring a clean and welcoming environment, maintaining inventory, and ensuring excellent customer satisfaction.

Key Responsibilities:

Staff Supervision & Scheduling

• Create and manage weekly employee schedules to ensure adequate shift coverage.
• Oversee and support staff in daily responsibilities.
• Provide training and coaching to new and existing employees.

Inventory Management

• Monitor supply levels (detergents, parts, paper products, etc.) and place orders as needed.
• Track usage and ensure inventory is organized and well-stocked.

Customer Relations

• Address and resolve customer concerns, complaints, and inquiries in a professional manner.
• Maintain a friendly and helpful presence on-site to foster a positive customer experience.

Facility Cleanliness & Maintenance

• Ensure the laundromat is clean, organized, and safe at all times.
• Conduct routine checks of washers, dryers, and other equipment to identify issues early.
• Coordinate with maintenance personnel for repairs as needed.

Operational Oversight

• Monitor daily operations and implement improvements for efficiency.
• Handle basic administrative duties, including reporting and supply receipts.
• Enforce company policies and uphold a high standard of service.

Qualifications:

• Prior supervisory or management experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently and take initiative.
• Basic computer skills and familiarity with scheduling tools or POS systems.
• Preferred English and Spanish fluency

Work Schedule:

• Full-time position including weekends as needed.
• Flexibility required to respond to occasional emergencies or equipment issues.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: No less than 40 per week

Work Location: In person

Salary : $17 - $22