What are the responsibilities and job description for the Executive Administrative / Office Assistant position at Wash and Roll?
About the Role
We are hiring an Executive Administrative / Office Assistant to support a very busy, fast-paced office that manages several companies and properties. This is not basic admin work—you will support leadership, handle daily office operations, coordinate with tenants and vendors, and help the office run efficiently.
The ideal candidate is organized, calm under pressure, flexible, and able to multitask constantly.
Key Responsibilities
Front Desk & Reception
Answer and route incoming calls
Greet visitors, tenants, vendors, and employees
Maintain a clean and organized front desk area
Administrative Support
Start, stop, and manage utilities for properties
Assist A/R with collections
Maintain vendor files (W9s, COIs, insurance updates)
File monthly statements and reports electronically
Keep Dropbox files organized
Assist the Office Manager, Controller, and staff with various tasks
General clerical duties: filing, scanning, copying, email management
Property & Tenant Coordination
Communicate with tenants who need assistance or coordination
Support utility setup and administrative tasks for properties. Help collecting rents and assisting with maintenance requests.
Errands & Daily Tasks
Pick up mail from P.O. Boxes
Sort, scan, and distribute mail
Drop off checks at banks
Run office errands (post office, bank, store, etc.)
Executive & Personal Assistant Duties
This role includes broad support for leadership, including:
Assisting the Office Manager with administrative and organizational needs
Helping team members with tasks or requests throughout the day
Assisting the owner with personal or business-related tasks
Taking initiative and stepping in wherever needed
Maintaining confidentiality at all times
Other duties as assigned
This is a “jump in and help” role, requiring flexibility, professionalism, and strong problem-solving skills.
Office Upkeep
We have a professional cleaning service. This role handles basic upkeep, such as keeping common areas tidy, restocking supplies, and running the dishwasher.
Qualifications
Thrives in a fast-paced environment
Excellent multitasking and organizational skills
Strong communication and people skills
Positive, dependable, and self-motivated
Quick learner with attention to detail
Skills & Experience
Microsoft Office (Word, Outlook, Excel) required
Bill.com or QuickBooks experience a plus
Receptionist or administrative experience preferred
High school diploma or equivalent
Benefits
Health insurance (50% employer-paid)
Dental and vision available
PTO paid holidays after 90 days
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