Warwick Melrose Dallas Hotel - Security

About the Role:

The Security position at Warwick Melrose Dallas Hotel is pivotal in ensuring the safety and security of guests, staff, and property within the hotel premises. This role involves proactive monitoring and rapid response to any security incidents, maintaining a secure environment that supports a positive guest experience. The Security team member will collaborate closely with hotel management and local law enforcement when necessary to uphold safety standards and compliance with regulations. Through vigilant observation and effective communication, the role aims to prevent theft, vandalism, and other security breaches. Ultimately, this position contributes to the hotel's reputation as a safe and welcoming destination for all visitors.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a security role, preferably in a hospitality or customer service environment.
• Valid security guard license or certification as required by state law.
• Ability to pass background checks and drug screening.
• Strong observational skills and the ability to remain calm under pressure.

Preferred Qualifications:

• Experience working in hotel or hospitality security.
• First aid and CPR certification.
• Familiarity with security technology such as CCTV systems and access control.
• Excellent communication and interpersonal skills.
• Training in conflict resolution and emergency response.

Responsibilities:

• Monitor hotel premises through regular patrols and surveillance systems to detect and prevent suspicious activities.
• Respond promptly and effectively to security incidents, emergencies, and alarms, ensuring guest and staff safety.
• Maintain detailed and accurate reports of daily activities, incidents, and irregularities such as property damage or theft.
• Collaborate with hotel management and local authorities to address security concerns and implement safety protocols.
• Provide assistance and guidance to guests and staff regarding security policies and emergency procedures.

Skills:

The required skills such as vigilance, quick decision-making, and effective communication are essential for daily security operations, enabling the security professional to identify potential threats and respond appropriately. Observational skills help in monitoring surveillance equipment and conducting thorough patrols to maintain a safe environment. Preferred skills like familiarity with security technology enhance the ability to use modern tools for surveillance and incident documentation. Interpersonal skills are crucial for interacting with guests and staff, providing reassurance and clear instructions during emergencies. Additionally, conflict resolution and emergency response training empower the security team member to handle challenging situations calmly and efficiently, ensuring minimal disruption to hotel operations.