Pool Bartender

JOB SUMMARY

Warwick Melrose Hotel Dallas is seeking an energetic, friendly and professional individual to provide outstanding customer service to our guest. Our ideal candidate is passionate, dedicated, reliable and responsible team player who enjoys being outdoors and ensuring our guest have memorable experiences. 

ESSENTIAL REQUIREMENT AND RESPONSIBILITIES:

Position Requirements

• Must possess excellent verbal communication skills, problem-solving skills, interpersonal skills and exceptional guest service abilities
• Ability to listen, understand and react quickly to guests requests in a genuine manner
• Maintain a neat and professionally well-groomed appearance
• Must have experience Bartending and cashiering 

• Must possess basic computational ability   
• Must possess basic computer skills
• Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, bar equipment and cash terminal  
• Must have a strong knowledge of drink preparation and applicable health standards.
• Knowledge of federal, state and local laws, ordinances and regulations and Warwick Melrose policy regarding serving alcohol to minors and intoxicated patrons.

• Must be able to work outdoors 
• Required to stand and/or be in continuous motion for extended periods of time while performing job functions with physical endurance
• Must have dependable transportation
• Must be able to work Fridays, Saturdays & Sundays

Main Responsibilities

• Greets guests with a welcoming and pleasant attitude
• Meet guests expectations by providing anticipatory service and ensuring smooth accommodations
• Responsible for access and control of the pool and amenity deck
• Ensure pool rules, policies and restrictions are followed
• Ensure that minors and intoxicated persons are not or over served alcoholic beverages
• Monitor access throughout the shift and ensures authorized guest use only
• Cautions guests behaving in an unsafe manner
• Manage crowd control and report all incidents to Manager on duty immediately
• Properly straighten patio furniture and place any left items in lost and found
• Replenish clean towels and remove unused and dirty linen
• Cleans and maintains pool and pool deck throughout the shift. Pool area must be kept debris and litter free. Walk the premises to ensure the highest standards are being met
• Completes and submits an incident report to address any issue or situation where a guest was removed for safety or behavior reasons
• Perform all other duties as assigned

Education
 High school or equivalent education required. 

Experience
 One to Three years of prior experience in working in hospitality.

Licenses or Certificates

TABC & Food Handlers License (Required)

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level.   The requirements listed above are representative of the knowledge, skills, and/or abilities required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand for prolonged periods of time
• Frequently requires repetitive motion of wrists, finger dexterity and visual acuity for computer entry
• Occasionally required to reach, kneel, bend or stoop
• May require walking primarily on a level surface for periodic periods throughout the day.

MENTAL DEMANDS:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have high level of interpersonal and oral communication skills
• Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset
• Frequently required to analyze and solve problems; observe and interpret people and situations; learn and apply new information and skills

WORKING CONDITIONS:

The work environment characteristics described here are a representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GROOMING

All employees must maintain a neat, clean and well-groomed appearance per Warwick Melrose standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.