What are the responsibilities and job description for the DISPATCHER position at Warrior Technologies, LLC?
Hours: 5:00 a.m. – 5:00 p.m.
Position Overview
We are seeking a reliable and detail-oriented Dispatcher to join our team. This role is responsible for coordinating driver assignments, ensuring efficient communication, and supporting field operations. While experience is preferred, we are willing to train the right candidate. Bilingual proficiency in English and Spanish is a plus.
Key Responsibilities
In a dispatch office, you can expect a fast-paced and often high-pressure environment. Here are things you might encounter:
Qualifications
Position Overview
We are seeking a reliable and detail-oriented Dispatcher to join our team. This role is responsible for coordinating driver assignments, ensuring efficient communication, and supporting field operations. While experience is preferred, we are willing to train the right candidate. Bilingual proficiency in English and Spanish is a plus.
Key Responsibilities
- Dispatch drivers to job sites in the field, ensuring timely and accurate coordination.
- Provide drivers with directions and location information, including pin drops.
- Monitor and manage GPS tracking and driver work tickets.
- Assist the manager in pricing work tickets and related tasks.
- Maintain clear and effective communication with drivers and team members.
In a dispatch office, you can expect a fast-paced and often high-pressure environment. Here are things you might encounter:
- High Volume of Calls: You’ll likely receive numerous calls, especially during peak hours, requiring quick responses.
- Team Collaboration: Working closely with other dispatchers, emergency services, or drivers to coordinate responses and ensure effective communication.
- Use of Technology: Familiarity with dispatch software, communication devices, and mapping tools will be essential.
- Variety of Situations: You may deal with emergencies, routine requests, and everything in between, requiring adaptability.
- Stress Management: It’s essential to remain calm and composed, especially during critical incidents.
Qualifications
- Strong organizational and communication skills.
- Ability to multitask and work efficiently under time constraints.
- Bilingual proficiency in English and Spanish is highly desirable.
- Previous dispatching experience is a plus, but not required.
- This position is open to individuals with driving experience; drivers are encouraged to apply.
- Training will be provided for candidates with no prior experience.