Retail Operations Intern

Job Overview This role will primarily assist with project coordination, meeting preparation, and day-to-day operational support for a multi-store retail organization. The intern will gain exposure to retail operations and business processes while supporting ongoing projects and helping keep initiatives organized and on track. Some time may be spent visiting store locations to support operational needs and observe field operations Duties & Responsibilities • Assist with organizing and coordinating meetings, training sessions, and company events • Support project tracking by updating timelines, documenting action items, and following up on outstanding tasks • Assist retail operations leaders with administrative, organizational tasks, and data analysis • Learn key operational and administrative processes across the retail division and help identify opportunities to improve efficiency • Assist with researching and applying AI tools, including platforms such as ChatGPT and Claude, to help streamline recurring tasks and operational workflows • Participate in store visits and field observations as needed • Provide general support for operational and special projects across the retail division • Perform additional duties as assigned 1 Retail Operations Intern Knowledge, Skills & Abilities • Strong organizational skills and attention to detail • Effective written and verbal communication skills • Comfortable learning new systems and software • Ability to manage multiple tasks and stay organized in a fast-paced environment • Familiarity with generative AI tools (e.g., ChatGPT, Claude) and Microsoft Office, especially Excel, Word, and PowerPoint • Positive attitude, professionalism, and willingness to learn • Reliable transportation preferred for occasional store visits • Highly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscape • Demonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independently Experience, Education & Training • Previous customer service, retail, hospitality, or administrative experience preferred • Convenience store or fast-paced retail experience considered a plus • Strong organizational, communication, and time management skills • Ability to multitask and adapt in a dynamic operational environment • Basic proficiency in Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint preferred • Interest in learning convenience store operations, project coordination, and retail business support functions • Ability to work collaboratively with office and field leadership teams • Current enrollment in a college or university program related to Business, Management, Operations, Marketing, or a related field preferred 2 Retail Operations Intern Work Environment This position provides exposure to retail business operations within a multi-store environment and offers the opportunity to work alongside both office and field leadership teams. The role involves hands-on participation in supporting projects and operational initiatives in professional office and operational settings. Physical Requirements This role requires the ability to maintain organization and coordinate multiple tasks and projects simultaneously while communicating professionally with team members, leadership, and store personnel. The position requires prolonged periods of sitting and working on a computer, as well as the ability to occasionally move throughout office and retail locations to support operational initiatives. The employee must also be able to perform routine office tasks that require close attention to detail and strong organizational skills.