Body Shop Receptionist

Job Summary
We are seeking a dynamic and organized Body Shop Receptionist to be the welcoming face of our automotive repair facility. In this vital role, you will manage front desk operations, coordinate appointments, and provide exceptional customer service to clients. Your energetic approach and attention to detail will ensure smooth communication between customers, technicians, and management, creating a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to contribute to a fast-paced environment while honing your administrative and customer support skills.

Responsibilities

• Greet customers warmly upon arrival, ensuring a friendly and professional first impression
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel
• Schedule appointments and coordinate repair timelines using calendar management tools
• Handle all front desk duties including data entry, filing, and maintaining accurate records of customer interactions
• Provide excellent customer support by answering inquiries, explaining services, and addressing concerns with professionalism
• Utilize computer skills including Microsoft Office, Google Workspace, QuickBooks, and other office management software for daily operations
• Maintain organization of paperwork, repair orders, and files while ensuring confidentiality and accuracy
• Assist with clerical tasks such as proofreading documents, managing office supplies, and supporting administrative functions

Qualifications

• Proven experience in office management or administrative roles within a customer service environment
• Strong organizational skills with the ability to multitask efficiently in a busy setting
• Excellent phone etiquette and communication skills; bilingual abilities are a plus
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), QuickBooks, and data entry systems
• Previous clerical experience involving filing, proofreading, and record keeping is preferred
• Ability to handle high-volume phone calls using multi-line phone systems with professionalism
• Experience in personal assistant tasks such as calendar management and time management is advantageous
• Demonstrated ability to provide outstanding customer service with a friendly demeanor

Join our team as a Body Shop Receptionist where your organizational talents and positive attitude will help us deliver top-tier service while advancing your career in a vibrant automotive environment!

Pay: $33,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Retirement plan
• Tuition reimbursement

Work Location: In person

Salary : $33,000 - $38,000