What are the responsibilities and job description for the Front Desk Agent position at Warren Resort Hotels of Oregon Inc?
Job Title: Front Desk Agent
We are seeking a highly motivated and customer-oriented Front Desk Agent to join our team.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check guests in and out of the motel
- Answer phone calls and respond to emails in a timely and professional manner
- Provide information about the motel and local area to guests
- Ensure that all rooms are clean and well-maintained
- Check out and maintain equipment such as bikes, beach towels, etc.
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain a clean and organized front desk area
- Follow all safety and security procedures
Requirements:
- High school diploma or equivalent
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Basic computer skills
- Ability to work flexible hours, including weekends and holidays
If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a Front Desk Agent.