What are the responsibilities and job description for the Security Monitor position at Warren-Newport Public Library?
Description
Are you passionate about creating a safe and inclusive environment where knowledge thrives? Warren-Newport Public Library is seeking a dedicated and professional Security Monitor to join our team.
This part-time, non-exempt position averages 22 hours weekly. The starting hourly rate is $18.02-$20.73 DOQ. We are looking for someone who can work the following hours:
- Weeknights: Mondays, Tuesdays, Wednesdays, Thursdays, 4:00 p.m. – 9:00 p.m.
- Weekends: Every 3rd weekend (never both days in the same weekend):
- Saturday, 9:00 a.m. – 5:00 p.m.
- Sunday, 1:00 p.m. – 5:00 p.m. (Sundays are open from Labor Day to Memorial Day only)
Notes:
- Weekend shifts alternate (e.g., one weekend may be Saturday, the next Sunday, the following weekend fully off).
- Sunday hours are paid at time and a half.
As a Security Monitor you'll:
- Proactively monitor library facilities and grounds.
- Enforce the library's behavior policy.
- Engage with difficult or irate youth and adult patrons and de-escalate situations.
- Remove banned patrons from premises by non-physically confrontational means.
- Navigate and monitor video surveillance system.
- Communicate with appropriate stakeholders (staff, managers, police, etc.) regarding any problems or potential problems.
- Document and communicate serious or repeat violations of behavior policy by individuals and issues violation tickets, including suspensions and bans.
- Actively respond to incidents, fights, or other issues in the library which threaten the safety of patrons or staff.
- Surveil facilities for unauthorized persons and if needed, redirect or escort from the building.
- Complete proper documentation for incident reports.
- Close and secure the library building.
- Assists facilities staff with meeting room setups.
- Collects books from the outside book drop.
- Performs other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Customer service and/or security background preferred.
- Experience working with a diverse population, preferably in the public sector.
- Bilingual (Spanish) skills highly preferred but not required.
- Ability to remain calm in stressful situations, and analyze and resolve sensitive public relation matters with limited supervision.
- Requires a full range of body motion including standing, sitting, or walking for extended periods of time.
Staff members who work 20 weekly hours are eligible for the following benefits:
Time Off:
- 10 Vacation Days (prorated to average hours per working day)
- 12 Prorated Sick Days (monthly accrual prorated to average hours per working day)
- 3 Floating Holidays
- 8 Prorated Paid Holidays
Retirement:
- Illinois Municipal Retirement Fund (IMRF) pension plan (required enrollment)
Optional Benefits:
- 457(b) Deferred Compensation Retirement Plan
Perks & Work Environment:
- Access to the Employee Assistance Plan (EAP)
- Casual dress code
- Access to a staff pantry
- Monthly staff events
Ready to safeguard knowledge and empower minds? We encourage you to apply today!
*Apply by visiting our website www.wnpl.info and clicking on Jobs at WNPL. Applicants applying directly through our website will receive emails from recruiting@talent.paylocity.com and should add that address to their safe sender list. No phone calls, emails or in-person inquiries please. *
Salary : $18 - $21