Demo

Wine Steward

Warren James Winery
Mattoon, IL Full Time
POSTED ON 10/21/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Wine Steward position at Warren James Winery?

Job Title: Part-Time Wine Steward

Location: Warren James Winery

5600 Lerna Road

Mattoon, IL 61938

Job Description:

This position is responsible for ensuring that customers have a positive and memorable experience at Warren James Winery. Wine Steward must have a passion for wine and for learning the details of the wines we produce and our general operations.

Wine Stewards will be greeting customers promptly and courteously; guiding customers to wines they enjoy; setting up and cleaning up daily operations and special events; stocking wine and retail merchandise in the tasting room; accurately performing daily wine inventory and money handling procedures.

Wine Stewards promote the sale of wine and non-wine products sold in the Tasting Room. Describes wines, winemaking techniques, winery history and provides general tourist information.

Responsibilities:

  • Excellent people skills; able to project a friendly and helpful manner at all times
  • Able to perform quality work efficiently with minimal supervision
  • Able to be responsive and flexible at last minute requests
  • Greets all visitors to the winery and pours wines for tasting
  • Effectively suggests and sells wine to customers
  • Assists customers with transporting wine to their vehicles
  • Describes wines and winery history to customers
  • Answers visitor's questions and able to provide general tourist information
  • Open to working on site special events after hours if needed
  • Open to working other special events off property when needed
  • Handles routine purchasing transactions, which include operating cash register
  • Acquires and maintains thorough knowledge of winery and our wines
  • Work in a team environment and open to performing other duties as assigned
  • May be assigned other tasks or be asked to participate in other activities both on site and off site as needed, may include kitchen duties

Requirements:

  • Must be 21
  • Able to work a flexible schedule
  • High school diploma or equivalent and/or qualified experience required
  • Retail experience a plus
  • Professional appearance and demeanor
  • Able to lift up to 50 pounds
  • Must be able to stand, walk, lift and bend for up to 8 hours a day
  • Weekends, holidays and evenings required
  • Customer Service Experience

Application can be found here: https://warrenjameswinery.com/work-with-us/

Please submit your resume to gm@warrenjameswinery.com to be considered for the role of Wine Steward at Warren James Winery. Join our team and be a part of a beautiful gathering place in Coles County.

Job Types: Part-time, Seasonal

Pay: From $9.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

Salary : $9

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