What are the responsibilities and job description for the Vehicle Concierge - Jaguar Land Rover North Dade position at Warren Henry Automotive Group?
Position Overview
Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.
We are looking for full-time employees for this position.
As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.
Responsibilities
- Vehicle Delivery:
- Ensure the vehicle is in delivery quality and has sufficient fuel
- Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
- Member interaction:
- Collect all required signatures from customers at time of delivery and/or pick up
- Request all required documents from loaner department and service advisors prior to going on a trip
- Receiving:
- Inspect vehicle for customers belongings left behind
- Record condition of vehicle using Record 360 application
- Other:
- Perform errands as needed
- Perform lot maintenance as needed
Qualifications
- High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
- Valid Driver’s License and Good Driving Record.
- Ability to communicate with customers and employees in a positive and eager manner.
- Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
- Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.