What are the responsibilities and job description for the Sales Consultant position at Warren Henry Automotive Group?
Position Overview:
Our brand new Jaguar Land Rover West Broward store is here With another JLR store in the Warren Henry family, we can provide more options and better service to our customers.
Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales.
Benefits:
- Medical, dental, vision insurances
- Company-paid life, AD&D and disability insurances
- 401(k) retirement plan with employer contributions
- Paid time off
- Awesome culture
Responsibilities:
- Greet customers and ascertain what each customer wants or needs.
- Describe vehicle features and explain use, operation, and care to customers.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Compute sales prices and total purchases.
- Maintain updated on product knowledge to be able to answer customer inquiries.
- Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions.
- Place special orders.
- Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory.
Qualifications:
- Authorize to work in the US.
- High school diploma or general education degree (GED) required.
- Clean driving record and valid Driver License as this position operates motor vehicles.
- Flexibility to work various hours and weekends.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Must be comfortable with public communication.
- Intermediate level of competency using Microsoft Office Suite.