What are the responsibilities and job description for the Aftersales Coordinator position at Warren Henry Auto Group?
Position Overview
As part of the Business Development team, Aftersales Coordinators are responsible for proactively cultivating relationships with our existing client base by contacting them and making them aware of opportunities to trade out of their current vehicles for a brand new vehicle. This position will have a direct impact on our success by generating new opportunities with our current customers.
Responsibilities
- Outbound call to customers on a daily basis.
- Make customers aware of the opportunities they have to transition into a new vehicle by using the auto alert software, word tracks and our training/processes.
- Communicate verbally in a very friendly and soft approach when handling customers.
- Maintain constant interaction with sales staff and management regarding available opportunities for vehicle exchange and to make sure proper follow up by everyone is done as per process in order to close the sale of the a new vehicle.
- Generate appointments through the use of our CRM system for: appraisal of vehicle/sales assessment.
Qualifications
- US Work Authorization is required.
- Positive attitude and self-motivation.
- Excellent oral and written communication abilities
- Available some weekends and holidays.